Acura of Brooklyn

Ewa has done an excellent job in guiding me in buying my first car. She explained everything thoroughly and was very patient with all my questions. She gave me an excellent price and was awesome throughout first car. She explained everything thoroughly and was very patient with all my questions. She gave me an excellent price and was awesome throughout the process. Adrian also helped me explain my payments and was excellent as well. He showed me how to use all the features in the car and it was greatly appreciated. Thank you both so much! More

Visit upon entering was great. As well as customer service by both Payton and adrian. Adrian showed me the features of my vehicle. Payton assisted the beat deal I can find! Would recommend service by both Payton and adrian. Adrian showed me the features of my vehicle. Payton assisted the beat deal I can find! Would recommend More

The experience of leasing my new Acura was very pleasant. It was my third car leased here. I felt no sales pressure, and got the deal I was promised. It was my third car leased here. I felt no sales pressure, and got the deal I was promised. More

Dealing with Kyle was pleasure. He was very straightforward about what to except and what he could do in the leasing of my 2014 RDX. I would recommend the any dealership that he was a part of. straightforward about what to except and what he could do in the leasing of my 2014 RDX. I would recommend the any dealership that he was a part of. More

I would never come back to Acura of Brooklyn or Plaza Auto Mall for any business and definitely would not recommend this dealership to anybody. It is also give any automaker a rally bad reputation to any Auto Mall for any business and definitely would not recommend this dealership to anybody. It is also give any automaker a rally bad reputation to any of their current and future customers. I cannot express how extremely disappointed I am with the entire process at Acura of Brooklyn, where my car wasn't fixed or serviced properly and the Service department was trying to charge me $120 for nothing. I am the owner of Certified 2011 Acura MDX with additional Acura Care warranty. About few weeks ago my right rear door lock stopped working and I went to the nearest Acura Service department which is Acura of Brooklyn. I received a phone call from the Service Center and to my utmost surprise I was told that my repairs would not be covered by the warranty and furthermore a part of my warranty that covers electronic repairs would be voided. I was told that the previous owner which is Acura dealership installed the aftermarket remote start engine and the installation of the aftermarket products voids the warranty. I spoke with DCH Montrlair and they say that Acura of Brooklyn have no right not to fix my car without warranty, however, DCH told me that they would fix it under my rightful car warranty. Now, I have to drive to another state for hour and a half one way spend my money on multiple toll charges and do it within working week and loss my wages for the the day. Anyway, I would not think that if I would buy luxury car such as Acura MDX for $45K would make me go through this trouble. How is it possible that Acura dealership certifies the car with aftermarket products installed by the dealer plus pushing me to buy extra Acura Care warranty at the time of purchase if they knew that it voids the warranty on future repairs? More

I made the best car buying decision on August 5, 2013. That morning, I was about to purchase a vehicle from a different dealership, but I was contacted by a woman named Jasmine for the second time; I had That morning, I was about to purchase a vehicle from a different dealership, but I was contacted by a woman named Jasmine for the second time; I had an appointment with the Toyota dealership, which Jasmine was calling from. But, before I could get to the Toyota dealer, I was talked into another deal by a pushy salesmam from Premier Ford, which made me miss my appointment, Jasmine recieved my application online a day before my shopping experience at Ford. The day after, I missed my appointment, Jasmine called me again I told her I wasn't interested in a Toyota anymore, I was really considering an Acura, which was my first desire. She told me, if I went into the Acura dealership located on Nostrand Avenue in Brooklyn NY, she can gurantee I will receive a better deal. Jasmine said I will call Lou (The Manager) and let him know that you are going to stop by. She was right! Thanks Jasmine! When I walked in the dealership, I was greated with respect and kindness. Lou asked Kyle Holmes to take care of me and to let him know what I decide. I had the best shopping experience ever! Kyle is an amazing salesman, he really understands the meaning of customer service. He did not pressure me into any decisions, he did not try to force me into any vehicle, he simply let me shop and answer my questions. Once he saw the vehicle I was interested in.... well, lets just say he nearly forced me to test drive it, and I did! The test drive was amazing! I left in a matter of hours with a 2013 Acura TL SH AWD with the Tech package. If you are interested in a great car buying experience, go see Kyle Holmes at the Acura dealership located at 2751 Nostrand Ave, Brooklyn, NY 11210. Thanks Kyle! More

I've been dealing with the Plaza Group for about 35 years and with Eva for the time she's been with Plaza (about 12 years). She is an excellent salesperson with above average people skills and phenomen years and with Eva for the time she's been with Plaza (about 12 years). She is an excellent salesperson with above average people skills and phenomenol knowledge of all of the models. She has extrordinary attention to detail and doesn't leave any stone unturned. She jumps right in even as far as wanting to put the plates on the new car if she feels others are not moving fast enough. I havent met another salesperson like her. More

Rex was a very patient salesman. He maintained his composure with my mother and I explaining all fees and taxes clearly even after closing time for the Hyundai dealership. Job well done and we plan on composure with my mother and I explaining all fees and taxes clearly even after closing time for the Hyundai dealership. Job well done and we plan on doing business again with the AutoPlaza. More

Kyle Holmes helped us with leasing a 2013 MDX, it was wonderful to work with him in securing a good deal. Highly recommend him! He was honest in answering all of our questions and was not pushy at all. wonderful to work with him in securing a good deal. Highly recommend him! He was honest in answering all of our questions and was not pushy at all. We got a deal that was satisfactory and an even better vehicle!!! We recommend him and this dealership. Thanks, Kyle!!! --from Jess & Rich More

The entire transaction was accomplished in 1 day! We were The entire transaction was accomplished in 1 day! We were considering a used car purchase, but were positively influenced to lease a new car instead. The entire transaction was accomplished in 1 day! We were considering a used car purchase, but were positively influenced to lease a new car instead. We experienced great service. Rex our sales professional was courteous, knowledgeable, and patiently answered our questions. We highly recommend this dealership for a satisfactory purchase or lease experience. More