Acura of Brooklyn
Brooklyn, NY
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Exceptional as Always! Once again without fail, Eva Wojcicki provided outstanding service. Whenever my lease is close to the expiration date, I don't get stressed out becau Once again without fail, Eva Wojcicki provided outstanding service. Whenever my lease is close to the expiration date, I don't get stressed out because the process with Eva is seamless(The awards on her desk says it all). I find myself still sitting at her desk, long after the paper work was approved. That's how comfortable she makes you feel, time just flies. I'm loving the TLX , thank you so much Eva Wojcicki! Andy Purchase: Acura TLX 2015 Location: Acura Brooklyn More
great service We went to plaza auto mall of brooklyn we had a great sales person name Yesica Baez that help us a lot IN getting a great deals in our car. She help We went to plaza auto mall of brooklyn we had a great sales person name Yesica Baez that help us a lot IN getting a great deals in our car. She help us get a ACURA MDX 2010. She was a great and gave if a lot of information that we need. Thank you Yesica Baez. More
Great Buying Experience I went in and got a test drives on both a 2015 TLX 6-cyl. and 4-cyl. My sales person, Darren King, was friendly, knowledgeable, and never exerted any I went in and got a test drives on both a 2015 TLX 6-cyl. and 4-cyl. My sales person, Darren King, was friendly, knowledgeable, and never exerted any pressure. I decided on the 6-cyl. with the tech package and Ewa Wojcick, the manager, gave me a great price. I picked up the car the next day. All in all, this was the best and easiest new-car-buying experience I’ve ever had. More
REPEAT CUSTOMER 2 times and counting Everyone is courteous, helpful and patient. No one rushes you and you feel as if they have nothing better to do than spend time with you. You also f Everyone is courteous, helpful and patient. No one rushes you and you feel as if they have nothing better to do than spend time with you. You also feel that it is important to each one that you are satisfied and have received the best possible deal. This is my 2nd RDX with Acura of Brooklyn. More
Will come back for sure! Leasing brand new 2016 Acura MDX Our sales rep. was Darren King & finance manager was Dwayne Markland. These two gentlemen went above & beyond for us. Kept great communication w/ us Our sales rep. was Darren King & finance manager was Dwayne Markland. These two gentlemen went above & beyond for us. Kept great communication w/ us throughout the whole process, answered all of our million questions & most of all, they were honest and was NOT pushy. Other dealerships should learn something from them!!! Will def come back to Darren & Dwayne in the near future for our car upgrade! Only con I can think of is that the employees & the cars really deserve a new updated space. Just a bit dingy for an Acura dealership. More
Leasing 2015 TLX V6 model I am so happy for my new car recently purchasing from Acrua of Brooklyn. This dealer provided me the exceptional service. when I submitted an online q I am so happy for my new car recently purchasing from Acrua of Brooklyn. This dealer provided me the exceptional service. when I submitted an online quote for TLX there has a online sales person to take care me until I came to the store. The employee that I worked with is Kai Mui; he is the best sales person, and I learned a lot of lease information with his professional experience. I coudld not say more about Mr. Kai becaused he is so perfect and honest. when I came to pick up my new car, he made the whole transcation process very smoothly and high quality. I am 200% to recommend him to all of you whom is wannt purchase a car from Acura. Trust me, you won't regret. More
Best leasing experience I've had in 30 year's What can I say, except, I'm getting a brand new 2015 Acura SH-AWD TLX/Tech, for $1 less, per month,than I'm paying for my 2012, version, with ZERO out What can I say, except, I'm getting a brand new 2015 Acura SH-AWD TLX/Tech, for $1 less, per month,than I'm paying for my 2012, version, with ZERO out of pocket expense. Walked out of the dealership, without spending $.01 Cent. Incredible, but true. Kudo's to GM Tony Urrutia, without whose help, this deal never would have happened. Ewa, Peyton, Tina, Robbie, etc., went overboard to make me feel special; like a family member. My HIGHEST recommendation! More
Go in Carless...drive off with a smile and a brand new car.. I just leased my beautiful Acura RDX with Tech package from Acura of Brooklyn. Shawn Stephens was my Sales Rep. This gentleman went above and beyond I just leased my beautiful Acura RDX with Tech package from Acura of Brooklyn. Shawn Stephens was my Sales Rep. This gentleman went above and beyond his call of duty. He was very personable, professional, answer my many questions and made sure I left with the biggest smile on my face on the same day I arrived. How did I leave with a smile? He ensured I drove off with my 2015 Acura RDX on the same day! This is NOT My first Lease...but it is my first with Acura of Brooklyn! Trust me it won't be my last :) In addition...Shawn made sure he addressed all of my concerns and relayed them to management accordingly. I really didn't have too many concerns...since this dealership truly rolls out the red carpet for you. Don't hesitate!!! Go get your new car!!! I can't thank Shawn, Robbie and basically the entire team enough! I am a truly satisfied customer. Sincerely, Rosalie M. Staten Island More
The worst!!!! My 2010 Acura MDX has a serious oil consumption issues that Acura of Brooklyn has been unable and unwilling to fix. When I called Acura Corp custome My 2010 Acura MDX has a serious oil consumption issues that Acura of Brooklyn has been unable and unwilling to fix. When I called Acura Corp customer relations and spoke with Kyle Green I was told that it is acceptable for Acura cars to lose 1 quart of oil per 1,000 miles. So therefore if you drive 4,000 miles and your car has no oil left????? that is normal???? The answer Acuras gives me is that the policy is that you can lose 1 quart of oil per 1,000 miles. I had an oil consumption test which proved there is an oil issue of 1 quart per one thousand miles, but they are unwilling to perform an oil consumption test at 3,000 or 4,000 miles (which would show there is virtually no oil left in the car (they also refuse to perform a pressure test or fix the car). How can it ever be normal that there is NO OIL LEFT in a car after 4,000 miles???? Why cant Acura fix my car which is still under warranty????........How can you treat your customers like this?????The Acura of Brooklyn dealership and Acura corp are unwilling to fix the oil consumption issue despite the fact my car is still under warranty. More
Dealer delivered with excellent pricing! I leased the 2015 Acura MDX AWD from Acura of Brooklyn. I worked with my salesperson, Peyton and his manager Ewa. The were very professional and deliv I leased the 2015 Acura MDX AWD from Acura of Brooklyn. I worked with my salesperson, Peyton and his manager Ewa. The were very professional and delivered on the deal as promised. I highly recommend Ewa, Peyton and Acura of Brooklyn. Thank you! More