Acura of Brooklyn
Brooklyn, NY
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Very Professional & fast service So many times i go to different businesses & the attitudes of the workers are the worst. But that was not the case today & it was well appreciated. So many times i go to different businesses & the attitudes of the workers are the worst. But that was not the case today & it was well appreciated. More
Prompt service- great staff Maurice is a very helpful person who works there. Great guy and hard working. He was able to get me in and out quick. I had an appointment and neede Maurice is a very helpful person who works there. Great guy and hard working. He was able to get me in and out quick. I had an appointment and needed my car out by a specific time. He was able to accomplish that and was not trying to sell me product and service I didn't need. Great place. Excellent service More
Excellent Service You will get great service and explanation when you are trying to buy a car. The salesperson is very helpful and thorough getting me the right car. You will get great service and explanation when you are trying to buy a car. The salesperson is very helpful and thorough getting me the right car. More
my experience This is my third Acura. Truly a wonderful vehicle. Eva, Kai, Dwayne & Sabrina are a wonderful team & made my experience a wonderful one. I recommend This is my third Acura. Truly a wonderful vehicle. Eva, Kai, Dwayne & Sabrina are a wonderful team & made my experience a wonderful one. I recommend this dealership to anyone looking for a wonderful vehicle More
Great experience This has been a wonderful car buying experience. The salesperson was very helpful and helped me make the right choice on the right car. I would highly This has been a wonderful car buying experience. The salesperson was very helpful and helped me make the right choice on the right car. I would highly recommend. More
Warranty for Repair Good work. Expectations were met for the time of service given. Noely gave me a good estimate as to when service woul be completed. Also, the servi Good work. Expectations were met for the time of service given. Noely gave me a good estimate as to when service woul be completed. Also, the service honored the warranty. More
Acura unscheduled visit My AC was not working so I had to make an appointment which I was unable to make over the phone.. I decided to go in without one.. Got there at 0730 My AC was not working so I had to make an appointment which I was unable to make over the phone.. I decided to go in without one.. Got there at 0730 pulled into the bay and got out of the vehicle turned it off and left the key on the dash.. The promptly came over took my info and tried to access the vehicle which to our surprise the door was locked.. She able to get the code and get it unlocked..The visit took 6 hours to complete to fix the AC and to do an oil change.. I did notice it was a very busy day but my service Rep was attentive and kept me informed as to where my vehicle was in the process.. I usually wait when I bring my vehicle in for service and six hours is a long time but having an attentive service Rep does make the experience less unpleasant.. More
2016 Acura MDX - technology package Kai Mui is a great sales person. He assisted me with helpful information and guidance from the very beginning of my purchaes. He transforemd a very Kai Mui is a great sales person. He assisted me with helpful information and guidance from the very beginning of my purchaes. He transforemd a very stressful event into a pleasant transaction. I highly recommend Kai to my friends and relatives. HauKin Law More
great experience Friendly, knowledgeable, helpful and non pushy salespeople. I feel they worked with me to get me a great deal. The whole thing was relatively quick a Friendly, knowledgeable, helpful and non pushy salespeople. I feel they worked with me to get me a great deal. The whole thing was relatively quick and easy. More
Bad service Worse service ever , is not the fist time i have to wait for 3 hrs for an oil change even when you have an appoitment...i am still here and my car is Worse service ever , is not the fist time i have to wait for 3 hrs for an oil change even when you have an appoitment...i am still here and my car is not done yet. More