Acura of Brooklyn
Brooklyn, NY
Filter Reviews by Keyword
By Type
Showing 580 reviews
Went in for service No complaints, service was quick. Service advisor explained the multipoint inspection that was performed. I would definitely return for future service No complaints, service was quick. Service advisor explained the multipoint inspection that was performed. I would definitely return for future service at this dealer. Everyone was very helpful More
Dissatisfied spent over $1000 to fix ac Which still doesn't work I'm disappointed in that I spent $1000 and my ac still blows hot air its seems the technicians can't fix my problem I'm refus Which still doesn't work I'm disappointed in that I spent $1000 and my ac still blows hot air its seems the technicians can't fix my problem I'm refuse to spend anymore money and they cannot fix my ac problem very very dissatisfied I don't have money to throw away like that what do I do now still have no ac wasted money for nothing problem not fix More
Excellency!!! Good deal and great customer services with Kai. Great orientation about the car from Sabrina. Great explanation of benefits with Dwayne. Overall ver Good deal and great customer services with Kai. Great orientation about the car from Sabrina. Great explanation of benefits with Dwayne. Overall very well with Acura. More
Recall service okay. When you know people drop off and go to work early in the morning, not having a shuttle bus ready to take them to the subwayat this time is quite tar When you know people drop off and go to work early in the morning, not having a shuttle bus ready to take them to the subwayat this time is quite tardy. More
Great service. Great experience. The people were polite, professional and fast. Waiting area was very clean and comfortable. Waiting area attendant was terrific! Great experience. The people were polite, professional and fast. Waiting area was very clean and comfortable. Waiting area attendant was terrific! Went for roof rails for 2016 MDX. Was surpised to hear that I needed crossbars also because rails do not have space ti tie things down. Really happy with service though!! More
Professional All The Way Took the RL in for service and due emission test..My service advisor was so helpful and his recommendation has the car running like new. Thank you Ac Took the RL in for service and due emission test..My service advisor was so helpful and his recommendation has the car running like new. Thank you Acura of Brooklyn. More
Excellent service Adviser Service Adviser Tearza was excellent and knowledgeable. She greeted me with smiles and was friendly. She was patient with me and answered all my quest Service Adviser Tearza was excellent and knowledgeable. She greeted me with smiles and was friendly. She was patient with me and answered all my questions. More
Repair of hit and run damage Great work. Fair estimate and consistent service. My car was hit parked on a city street. I used a body shop referred by the insurance company bef Great work. Fair estimate and consistent service. My car was hit parked on a city street. I used a body shop referred by the insurance company before and wasn't satisfied so I went with the body shop of my Plaza Acura dealer and they were GREAT! More
Professional and direct As I have continuously owned Acura since my first Legend 25 years ago I knew exactly the car I wanted. Peyton Rowe was professional and organized and As I have continuously owned Acura since my first Legend 25 years ago I knew exactly the car I wanted. Peyton Rowe was professional and organized and was able to provide the exact vehicle I wanted, a 2016 MDX Advantage package. I drove away with my new SUV in less than 24 hours. Mr. Rowe went above and beyond picking up the car himself at another dealer as it otherwise would not have arrived on time. His description of those features I was unfamiliar with was extremely clear and allowed me to star using them immediately. Kudo to Acura of Brooklyn. More
Excellent service Excellent and professional service. Staff was very friendly and efficient I definitely would recommend coming here to anyone needing quick service . I Excellent and professional service. Staff was very friendly and efficient I definitely would recommend coming here to anyone needing quick service . I'll be coming back for all of my services thanks ! More