Acura of Brooklyn

Oil change My in-car reminder alerted me that I would need to change the oil in the vehicle soon so I decided to bring my car on the following morning and I was My in-car reminder alerted me that I would need to change the oil in the vehicle soon so I decided to bring my car on the following morning and I was seen in a reasonable amount of time. The service advisor was very professional all throughout as he was in the times prior. More

Good customer service My original experience with service was not a good one, however the service manager , Richard Osman reached out to me to help rectify the situation. My original experience with service was not a good one, however the service manager , Richard Osman reached out to me to help rectify the situation. He assured me that he could fix it and he definitely made up for it. He went the extra mile to make sure that I was satisfied, and I really appreciated that! More

Great deal on new 2015 Acura TLX V6 Darren knows cars and he also knows how to get you a great deal. He is easy to talk and approachable. The personal attention was there, and he was eas Darren knows cars and he also knows how to get you a great deal. He is easy to talk and approachable. The personal attention was there, and he was easy to reach when needed. I would recommend him to my friends. More

" My experience " This is my third acura purchase,but I would say that was the best experience that I had. I dealt with Wood Lucas, Robbie sale manager and Dwayne finan This is my third acura purchase,but I would say that was the best experience that I had. I dealt with Wood Lucas, Robbie sale manager and Dwayne financial Manager.It was a wonderful experience,they answered my questions and took the time to listen to what I had to say. Thank you guys.Job well done. More

The worst Service you can get I have never had an experience where you’re the service person. This is how I felt on several occasions, I have to constantly reach out to the reps w I have never had an experience where you’re the service person. This is how I felt on several occasions, I have to constantly reach out to the reps when its supposed to be the other way around. You bring your car in and your back the next weekend with a new issue "What happen to the 153 point inspection check they brag about" I have come to the conclusion it does not exist. Its just poor service I will not buy another Acura because of these guys maybe the long Island branch is better but the man and women at this location needs to be re-train and taught how to deal with customers who buy there cars and need professional assistance. Everytime i call to check up on my car I get voice mails what kind of working business does that and when you leave a message don't expect a call back anytime soon. Stay away and try the valley stream branch I hope its not as bad as the Acura Nostrand ave service center. More

Everyone was very helpful and accommodating My visit for service was handled quickly and efficiently.all employees were friendly courteous and tried to please. The waiting room was clean and st My visit for service was handled quickly and efficiently.all employees were friendly courteous and tried to please. The waiting room was clean and stocked with coffee donuts and bagels. More

great I was treated like a king, they knew my name and recognized me thought me stay. Nice air conditioned Waiting area with free coffee, food and area was I was treated like a king, they knew my name and recognized me thought me stay. Nice air conditioned Waiting area with free coffee, food and area was very clean. More

B1 oil change Everyone was very helpful. I actually came in for a gps upgrade but the cd was not in so i had only an oil change. i was pretty upset at first but ev Everyone was very helpful. I actually came in for a gps upgrade but the cd was not in so i had only an oil change. i was pretty upset at first but everyone was friendly and helpful. More

AcuraILX I was happy with my "Mantinance" visit however an overall.......... i had unnecessary wait time when i received my release vechile papers with stating I was happy with my "Mantinance" visit however an overall.......... i had unnecessary wait time when i received my release vechile papers with stating that my car was ready. I had to wait an additional 1/2 hr. due to heavy conjunction of other car blocking exit of finished cars. More

Getting a New Car I had been looking for replacing my old car for a long while and was not able to finalize which make and model should be my next car until I met Kai M I had been looking for replacing my old car for a long while and was not able to finalize which make and model should be my next car until I met Kai Mui. Kai was very patient with me and able to answer many of my questions regarding the vehicle and the finance. He is professional and his service is excellent . More