Acura of Brooklyn

Smooth The process was easy, good advice was given, and everything was smooth with no problems the entire visit and purchase. I would highly recommend it to The process was easy, good advice was given, and everything was smooth with no problems the entire visit and purchase. I would highly recommend it to other people. More

Best visit yet I had a wonderful visit for my service. Teresha was super friendly and available to help me. Sometimes men in service departments are not very nice to I had a wonderful visit for my service. Teresha was super friendly and available to help me. Sometimes men in service departments are not very nice to women. Teresha was wonderful!!!! More

Great Service They got me in quick for a service appointment. Richard was fantastic - really nice guy and on top of his customer service. Very happy with the entire They got me in quick for a service appointment. Richard was fantastic - really nice guy and on top of his customer service. Very happy with the entire experience. More

Courteous, very professional and informative. They went above and beyond to conduct a free inspection of my vehicle and went over in great detail repairs needed. They provided me a priority rating They went above and beyond to conduct a free inspection of my vehicle and went over in great detail repairs needed. They provided me a priority rating from most urgent to what can wait and provided me with an accurate timeline to complete the needed repairs. constantly updated me on the status of my vehicle as it was being worked on. More

Courteous and Professional Service Staff I went in for Service and all the staff there was professional and courteous. The biggest negative is the condition of the lounge area which is atroci I went in for Service and all the staff there was professional and courteous. The biggest negative is the condition of the lounge area which is atrocious especially for a prestige brand like Acura. I have heard that they have plans to renovate so I can give them the benefit of the doubt for now. More

They go the extra mile Great communication between myself, & Rich Durgin, & Rich Billingsly All my problems were resolved, & then some. Mr. Durgin only wanted to know, wha Great communication between myself, & Rich Durgin, & Rich Billingsly All my problems were resolved, & then some. Mr. Durgin only wanted to know, what would make me happy; he spared no expense Without saying how much, he saved me a substantial amount of money. Thanks, guys! More

Friendly Staff The staff was extremely professional and friendly. The facilities were clean and I noticed the cleaning occurred every few hours. The amenities were g The staff was extremely professional and friendly. The facilities were clean and I noticed the cleaning occurred every few hours. The amenities were good too. More

I went in for service. I was helped immediately after entering the service lane. Everyone was very polite and helpful. I would definitely recommend this service department t I was helped immediately after entering the service lane. Everyone was very polite and helpful. I would definitely recommend this service department to a few of my friends and family. More

Highly recommended! We had a great experience with Acura of Brooklyn. From the first day we walked on Scott was a very knowledgeable, friendly, and helpful. The entir We had a great experience with Acura of Brooklyn. From the first day we walked on Scott was a very knowledgeable, friendly, and helpful. The entire experience was excellent. Scott and Dwayne provided a pressure free shopping experience and worked with us to put together the exact package we were looking for. From when we walked in to when we finally picked up the car Scott was available every step of the way to answer all of our questions and guide is through the process. Dwayne gave us a very fare trade in deal. Sabrina was also great when we came in for our technology orientation. Bathe entire experience was stress free and would recommend this dealership especially Scott, Dwayne, and Sabrina. More

Service of RDX One week after purchasing a certified pre-owned 2014 RDX, the service due soon light came on, and the sunglasses holder kept popping open as I drove. One week after purchasing a certified pre-owned 2014 RDX, the service due soon light came on, and the sunglasses holder kept popping open as I drove. I took the RDX in to the service center, and all the work was done in 2 1/2 hours, which is what I was told by the person who assisted me that morning, Kione. More