Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Brooklyn
Brooklyn, NY
580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 580 reviews
October 16, 2015
Great services this dealership has helped me a lot and the service there is great. The people that was there working is very friendly and helpful. Very concern about this dealership has helped me a lot and the service there is great. The people that was there working is very friendly and helpful. Very concern about their customers. I recommend this dealership to other people to go too. More
by Vinnym16
Employees Worked With
Noely
October 15, 2015
Very easy and helpful I was nervous about bringing in my car to a new dealership for repair, but the whole experience was easy and painless. My car was assessed and repaire I was nervous about bringing in my car to a new dealership for repair, but the whole experience was easy and painless. My car was assessed and repaired quickly and I was even given a ride to the subway. More
by Nikki
Employees Worked With
Karsaw, Roberto? Not sure if name
October 15, 2015
Amazing Simply amazing. Everyone was very helpful and Robbie helped me out and got the deal done. Thank you guys. Would definetely recommend friends to go to Simply amazing. Everyone was very helpful and Robbie helped me out and got the deal done. Thank you guys. Would definetely recommend friends to go to this dealership More
by sylhetyy
Employees Worked With
Robbie and Shawn
October 12, 2015
Customer Service and Service Dept needs work I took my vehicle for a 4pm appt and requested previously shuttle service. The person at the desk told me to wait for 15 minutes, which turned into an I took my vehicle for a 4pm appt and requested previously shuttle service. The person at the desk told me to wait for 15 minutes, which turned into an hour and a half. The manager tried to speed up the service. But why offer shuttle service if it wouldn't be provided expeditiously!! To top it off the service guy left 3 of the valve caps off, which I didn't discover until I got home. More
by EJ1980
October 10, 2015
Very Happy We were In and out for a battery replacement, thanks to Kawsar and Lala. Everyone is courteous, professional, knowledgeable, and trustworthy. Thank yo We were In and out for a battery replacement, thanks to Kawsar and Lala. Everyone is courteous, professional, knowledgeable, and trustworthy. Thank you! We'll only be coming here for all of our future services! More
by SimplySofiya87
Employees Worked With
Kawsar Hafiz
October 10, 2015
Easy! I had a service appointment and it was very easy. The wait was good. Not too long. However, the waiting room was a little cold. I had a service appointment and it was very easy. The wait was good. Not too long. However, the waiting room was a little cold. More
by MizzAreesa
Employees Worked With
Albert
October 08, 2015
Very unfortunate experience I rarely write reviews, but cannot keep it to myself... I was about to lease new car, my Honda lease was about to expire, and I decided to try Acura. I rarely write reviews, but cannot keep it to myself... I was about to lease new car, my Honda lease was about to expire, and I decided to try Acura. Eva and Peyton were people who met and great us. Test dive went fine, but when we were discussing the price and conditions of future lease, Eve mentioned she needed more time and we had to wait till Monday . She said that bank was not giving them info on Saturday ( which sounded strange). We were told to call Monday afternoon. When I called Peyton he apologized and asked for more time ( till Wednesday ) but said not to worry. Wednesday no one answered... I already knew it was not working , but Thursday morning dialed Eva. Eva apologized, she was busy and was going to call back just in five minutes. Should I mention that she never called back? The whole thing was unprofessional, rude and I would say humiliating. I cannot say about other workers at this dealership, but please try to avoid these two! By the way I got my Acura lease same day from Jersey ! More
by Lina55
Employees Worked With
Ewa Wojcicki, Peyton Rowe
October 06, 2015
Friendly Went in for a tire change and they were all friendly. I was just a little shocked at the price of the tires. But besides that It was very nice Went in for a tire change and they were all friendly. I was just a little shocked at the price of the tires. But besides that It was very nice More
by John Smith123
Employees Worked With
other
October 05, 2015
Albert is the best! The new service advisor Albert is the best. He is very sincere and goes out his way to provide you with great service. Helpful. Will always come back The new service advisor Albert is the best. He is very sincere and goes out his way to provide you with great service. Helpful. Will always come back for routine service. More
by password
Employees Worked With
Albert
October 01, 2015
good service , friendly personnel, good pricing; but wait time was longer than usual, and Acura waiting area, where usually bagel, donuts and coffee are, was close , friendly personnel, good pricing; but wait time was longer than usual, and Acura waiting area, where usually bagel, donuts and coffee are, was closed. More
by borisnat
Employees Worked With
other
