Acura of Brooklyn
Brooklyn, NY
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Efficient The service was fast and efficient. I was prepared to spend at least two hours; however, I was done in less that one hour. The employees are very cust The service was fast and efficient. I was prepared to spend at least two hours; however, I was done in less that one hour. The employees are very customer friendly, helpful and attentive. It's has been a truly remarkable experience. More
Clean Premises is clean well organized, service is quick, staff handle business in professional manner. But not cheap. The billing department should improve Premises is clean well organized, service is quick, staff handle business in professional manner. But not cheap. The billing department should improve their accuracy. They have my address wrong, Sloppy. More
Car service Great service and customer service as well. Will deff recommend to others. I was in and out in an accurate time. Mind you I came all the way from the Great service and customer service as well. Will deff recommend to others. I was in and out in an accurate time. Mind you I came all the way from the bronx. More
Recall notice All my questions regarding the recall were answered and the service was performed quickly. The advisor keep me updated on the work being done. Thanks All my questions regarding the recall were answered and the service was performed quickly. The advisor keep me updated on the work being done. Thanks More
Acura rdx The staff was very helpful in the delivery of my new vehicle. Return of my lease and picking up my new car was painfree and expedisious. The staff was very helpful in the delivery of my new vehicle. Return of my lease and picking up my new car was painfree and expedisious. More
Brake rotors, shift cable and air bag recall Dropped my car off very early , received phone call explaining problems. Gave OK to repair, work done in required time, received car back in afternoon Dropped my car off very early , received phone call explaining problems. Gave OK to repair, work done in required time, received car back in afternoon. Took car on extended drive over weekend, brakes were excellent. Hopefully never have to know if air bag recall went well. More
Excellent Darren was professional, knowledgeable, courteous and professional. I would highly recommend this dealership. Was not pressured to buy the car and i Darren was professional, knowledgeable, courteous and professional. I would highly recommend this dealership. Was not pressured to buy the car and i really appreciated the high level of service. More
transmission fluid change Albert was extremely helpful , very knowledgable and most thorough. Great customer service. I definitely will recommend your dealership to my friends Albert was extremely helpful , very knowledgable and most thorough. Great customer service. I definitely will recommend your dealership to my friends and family. Thank you. More
Device Visit My visit was seamless and everything went smoothly. Ricardo kept me informed from start to finish and got me out in reasonable time. Definitely a be My visit was seamless and everything went smoothly. Ricardo kept me informed from start to finish and got me out in reasonable time. Definitely a better visit at Acura of Brooklyn in comparison to Paragon Acura! More
just kept getting the run around my first experience with this dealership wasn't pleasant due to the fact i couldn't get my vehicle on time. especially, after i made it clear due to m my first experience with this dealership wasn't pleasant due to the fact i couldn't get my vehicle on time. especially, after i made it clear due to my work schedule my time is very limited. i was told on 3 occasions to come pick up the vehicle but when i get there it was story why it wasn't ready. that would make anybody question the purchased. was it my sale rep fault that my vehicle wasn't ready on time, maybe not but i don't feel he went at his hardest to make it happen at a timely manner. customer is great received several phone calls to keep me posted. staff are very friendly and welcome. More