Acura of Brooklyn

The statement I put is important to me which you have to add When I purchased the car (cash on delivery) I also paid for four year maintenance. I was e-mailed recently to bring the car for service. I was welcome When I purchased the car (cash on delivery) I also paid for four year maintenance. I was e-mailed recently to bring the car for service. I was welcomed and promptly and efficiently handled. The car was taken care of for the required regular maintenance service (for >9000 miles, for the third time). I was surprised to pay for the regular maintenance service except for the oil without including the filter. I paid a total of $160.00 for regular promised maintenance that was shown to me. Could you please be kind enough elaborating for what are the maintenance items that I paid for. I asked this before to have the specifics maintenance service I paid for so that I will know exactly what I paid and the service I did not. This issue comes up each time for the service. When I bought the car I was told the mileage for service is 5000 miles, I have already been at Acura service 3 or 4 times for 9400 miles. Would you be kind enough elaborating and clarifying to me this confusion and uncertainty. Thank you with much appreciation, Lool Abebe M.D Thanks, Lool Abebe M.D More

Excellent They answered the questions that I was concerned about. Before I came to Nostrand ave I went to different car dealerships they didn't make me fell co They answered the questions that I was concerned about. Before I came to Nostrand ave I went to different car dealerships they didn't make me fell comfortable enough to purchase a car.It takes a lot to make me comfortable. Kai Mui was up for the task he has a relaxed personality and very knowledgeable. You are very lucky to have a sales man like that because I can be very difficult. I know its early but so far I'm very satisfied with my vehicle. More

Promise maintained When I signed my lease agreement I was promised free maintenance throughout the duration of the lease. The service department has upheld their end of When I signed my lease agreement I was promised free maintenance throughout the duration of the lease. The service department has upheld their end of the bargain More

Great service Acura Albert Assist. Manager Mr. Albert the assistant manager was excellent, respectful, took great care of me , was sympathetic to my busy schedule got me in and out quick . High Mr. Albert the assistant manager was excellent, respectful, took great care of me , was sympathetic to my busy schedule got me in and out quick . Highly Recomend!!!!! More

Excellent I was there for my usuall oil change and the service advisor (Tylor) helped me taking my car rightaway and did the job in short time. Thank you I was there for my usuall oil change and the service advisor (Tylor) helped me taking my car rightaway and did the job in short time. Thank you More

Diagnosis and Repairs Acura did a terrific job with my 2002 MDX. What I thought was a big steering wheel problem they solved with topping off my power steering fuel recept Acura did a terrific job with my 2002 MDX. What I thought was a big steering wheel problem they solved with topping off my power steering fuel receptacle. They diagnosed some other problems, identified the very urgent one(s) that should be done immediately and the others that can wait. They also advised me about some previous work done by another (non-Acura) shop. Along with that came great customer service and taking the time to explain everything. Try them, you will like them. -Bob More

Maintenance Albert was great. He was easy to deal with and knowledgable. He showed great work ethic and went above and beyond to make sure the experience was grea Albert was great. He was easy to deal with and knowledgable. He showed great work ethic and went above and beyond to make sure the experience was great. More