Acura of Brooklyn

Much better than faster New staffs and new management, everything done fast and good. The guy follow up everything, wait time was much shorter than last time (last time they New staffs and new management, everything done fast and good. The guy follow up everything, wait time was much shorter than last time (last time they left my car there for over one hour without telling me it is done, and they charge me for 2 hours of services fee but done in 30 mins). Im happy this time, hope you guys can keep this up. More

Excellent service and I was kept informed the entire time The service was 100 percent better than it was in the past. I was taken on time. I was met outside and Acira drove car into service area due to a car The service was 100 percent better than it was in the past. I was taken on time. I was met outside and Acira drove car into service area due to a car blocking driveway. I was kept informed throughout the sevice More

Routine maintenance I have been a customer at Acura of Brooklyn for over 5 years. I rely on their knowledge to keep my car going. I am generally pleased after each visit. I have been a customer at Acura of Brooklyn for over 5 years. I rely on their knowledge to keep my car going. I am generally pleased after each visit. Just a little annoyed that the faces keep changing. I know that change can be good; I hope that quality of the work improves as well. More

Excellent Service Previously I stopped bringing my vehicle here because of the distance from my home and lack of loaner vehicles available for routine services. I began Previously I stopped bringing my vehicle here because of the distance from my home and lack of loaner vehicles available for routine services. I began to take my vehicle to Honda Manhattan (they were Acura manhattan and still had their certified technicians). After experiencing battery issues with my vehicle I called into the service department expecting to get a voicemail and Albert answered. He was amazing. He answered all of our questions, advised that I still had warranty and Acura Care. My vehicle was towed at no charge and my vehicle was fixed at no charge. Albert made the entire experience seamless. We felt well informed and will definitely return to him specifically for service. He was upbeat, helpful. For the first time since purchasing my vehicle I felt like the service department was spot on! More

Very accommodating!!!! The people who work in the service department are so accommodating I highly recommend this place. They definitely aim to please!! Heather is the best The people who work in the service department are so accommodating I highly recommend this place. They definitely aim to please!! Heather is the best!! More

Brakes Great Albert was very helpful Timing was very good Didn't need an appt walk in and got taken care of Thank you for your help Great Albert was very helpful Timing was very good Didn't need an appt walk in and got taken care of Thank you for your help More

Great dealership Great inventory and prices. Good service department. Convenient location. Loaner cars available when needed. Service done in timely fashion. People ar Great inventory and prices. Good service department. Convenient location. Loaner cars available when needed. Service done in timely fashion. People are friendly, personable, and concerned with customer satisfaction. More