Acura of Brooklyn
Brooklyn, NY
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Service Fantastic customer service - I don't remember the name of the gentlemen but he's the new manager in that department. He was very helpful, took his tim Fantastic customer service - I don't remember the name of the gentlemen but he's the new manager in that department. He was very helpful, took his time to explain things and very friendly. More
It was a good experience The service was quick and the advisors explained what my car needed and how long it would take to finish. Would recommended to a friend The service was quick and the advisors explained what my car needed and how long it would take to finish. Would recommended to a friend More
Albert Brumberg Review Albert Brumberg was the person who took care of me. He was very professional, informative and kept me up to date on the progress of the service to my Albert Brumberg was the person who took care of me. He was very professional, informative and kept me up to date on the progress of the service to my car. I highly recommend Albert Brumberg should be kept at Brooklyn Acura service. More
The best It was a two car deal at plaza for my wife and I. We leased a 2016 MDX Tech and a 2016 Kia Sportage. We could not believe the luck we ran into on that It was a two car deal at plaza for my wife and I. We leased a 2016 MDX Tech and a 2016 Kia Sportage. We could not believe the luck we ran into on that day, after leasing our Kia we walked across the street to lease the MDX only to find out that Julian the finance manager at Kia is also the General Sales Manager of Acura. We loved how everyone worked together at Plaza Auto Mall and we felt so comfortable knowing that Julian was going to be helping us again. Kai, my sales person an older gentlemen treated us like gold (great knowledge of the product) Showed us the vehicle and went over every feature before Julian went over the lease term with us. I really appreciate everything you guys have done for us and want you all to know that my wife and I are enjoying our new vehicles. We would recommend everyone we know looking to purchase or lease a new vehicle to go there. Thank you all for being so kind! You guys are great :) More
Helpful Dave my service advisor was very and attentive. He also explained what I didn't understand about my car. Dave and his supervisor Albert helped me ge Dave my service advisor was very and attentive. He also explained what I didn't understand about my car. Dave and his supervisor Albert helped me get into a car while my car was being serviced. More
Heather is awesome!! Heather took care of us from beginning to end. We came in for an oil change and walked out with a complimentary car wash on top of the service (awesom Heather took care of us from beginning to end. We came in for an oil change and walked out with a complimentary car wash on top of the service (awesome because the car was an eyesore with how dirty it was). She makes sure to have the vehicle inspected all-around to prevent future issues. Her professionalism is top-notch - and I'll be sure to return for all future services and (possible) repairs. Thank you! More
Heather is awesome! As always the service at Acura of Brooklyn was great. Got in and out quickly and they cleaned my car free of charge. Heather was kind and thoughtful a As always the service at Acura of Brooklyn was great. Got in and out quickly and they cleaned my car free of charge. Heather was kind and thoughtful as always. I feel like a part of the family when I come to Acura of Brooklyn. Highly recommend!! More
Oil Change The process was seamless and i had my car back within one hour of waiting in one of their two lounges. I also had a complimentary cup of coffee and d The process was seamless and i had my car back within one hour of waiting in one of their two lounges. I also had a complimentary cup of coffee and donuts. More
Heather made it a easy. Heather gave me great service, explaining needed work and it's cost. She gave me constant updates on status, which were important to me because of my Heather gave me great service, explaining needed work and it's cost. She gave me constant updates on status, which were important to me because of my health issues. More
Satisfied! Albert was very professional and courteous. He gave me good advice on what I needed to have done on my car and what needed to be purchased to make su Albert was very professional and courteous. He gave me good advice on what I needed to have done on my car and what needed to be purchased to make sure that my car is secure and that I'm safe on the road. Everyone is very friendly over at Acura of Brooklyn. The service is really good. I wouldn't go anywhere else. I trust them. More