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Acura of Brooklyn
Brooklyn, NY
580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 580 reviews
May 18, 2016
Recall assistance Heather was extremely helpful during the takata airbag recall. The vehicle I was assigned was a brand new tlx which I enjoyed very much. Once my lease Heather was extremely helpful during the takata airbag recall. The vehicle I was assigned was a brand new tlx which I enjoyed very much. Once my lease expires I will look to remain with acura More
by Piazza529
Employees Worked With
Heather sonino and julian, Ewa Wojcicki, Tony Urrutia, Richard "Oz" Osman
May 17, 2016
Airbag recall and maintenance service Excellent service during the last few visits. Customer service has really gotten better during the last few months. Amelia and Richard in the service Excellent service during the last few visits. Customer service has really gotten better during the last few months. Amelia and Richard in the service department are awesome. They have excellent customer service skills. Thanks guys. Everyone else in service were great but , can't remember their names. Keep up the good work. More
by Brown, Andrea 1
Employees Worked With
Amelia, Richard , Peyton Rowe, Richard "Oz" Osman, Kawsar Hafiz
May 16, 2016
Rodney at customer service was very knowledgeable The service was great, I didn't have to wait for too long, Rodney at customer service was very friendly, he make sure all customer was happy The service was great, I didn't have to wait for too long, Rodney at customer service was very friendly, he make sure all customer was happy More
by Gella
Employees Worked With
Rodney , Jonathan Rodriguez
May 14, 2016
It was very pleasant experience. I made a convenient appointment. I was pleasantly greeted and all information quickly taken. Several hours later I was notify that my car was ready. W I made a convenient appointment. I was pleasantly greeted and all information quickly taken. Several hours later I was notify that my car was ready. When I arrived I quickly paid and receive my car without delay. More
by Fprelli
Employees Worked With
Heather Fornino
May 12, 2016
Great customer service from Gabe, friendly guy, efficient and accommodating. Filling in the space with these words. Annoyed that reviews have to be limited by twenty word from Gabe, friendly guy, efficient and accommodating. Filling in the space with these words. Annoyed that reviews have to be limited by twenty words minimum. More
by alex
Employees Worked With
Gabe
May 11, 2016
Excellentce customer service Ewa Wojcicki, the Sales Manager, was the best. She skipped lunch just to make sure everything was going smooth with my purchase. Rex Myrthil prep and Ewa Wojcicki, the Sales Manager, was the best. She skipped lunch just to make sure everything was going smooth with my purchase. Rex Myrthil prep and install additional purchases on the new vehicle. More
by 2016acuramdx
Employees Worked With
Rex Myrthil, Ewa Wojcicki
May 06, 2016
Serviced my Car. My car was serviced in a timely fashion. I was called immediately after my car was done. This was excellent on my service provider's part. My car was serviced in a timely fashion. I was called immediately after my car was done. This was excellent on my service provider's part. More
by Pretty Mami
Employees Worked With
Richard "Oz" Osman
May 05, 2016
Gabriel was excellent! Thank you Gabriel for your attention to detail, patience in explaining everything to me and for your excellence! The only thing that needs improvemen Thank you Gabriel for your attention to detail, patience in explaining everything to me and for your excellence! The only thing that needs improvement at Acura of Brooklyn are some of the ladies who answer the calls for Service appointments, as some of their attitudes are not very pleasant. Otherwise all is well. More
by NewCar
Employees Worked With
Gabriel
May 03, 2016
It was good with some glitch Had to speak to manager to resolve a price issue. He was able to help and I left satisfied. Thanks for all of the help. Had to speak to manager to resolve a price issue. He was able to help and I left satisfied. Thanks for all of the help. More
by scien7
Employees Worked With
Tony Urrutia
April 30, 2016
Quick and Easy Came in for a State Inspection. I was greeted with a friendly smile, and offered coffee. As promised I was in and out in less than an hour. Came in for a State Inspection. I was greeted with a friendly smile, and offered coffee. As promised I was in and out in less than an hour. More
by Sergei Bachtin
Employees Worked With
Gabriel Sejuela
