Acura of Brooklyn

Best service yet! The services was fast and very accurate, the person who took care of me when I first got there was very polite (Jamal was his name). But most of all, The services was fast and very accurate, the person who took care of me when I first got there was very polite (Jamal was his name). But most of all, he was very patient. More

Excellent Work was done during very short time and with high quality... I did not spent lot of time in dealership... Person, who served my car (His name is Ja Work was done during very short time and with high quality... I did not spent lot of time in dealership... Person, who served my car (His name is Jamal) - very knowledgably and very kind... Thank You! More

Excellent service from beginning to end... Great staff... My advisor Jamal was excellent... He was very specific with his questions and answers... He made sure service from beginning to end... Great staff... My advisor Jamal was excellent... He was very specific with his questions and answers... He made sure to offer me coffee and ales congratulate me on graduation before I left... Awesome service from him... More

Great service from start to finish! Acura of Brooklyn is truly one stop shopping. The sales staff are all very pleasant and helpful to work with, especially Rex! We are very happy wit Acura of Brooklyn is truly one stop shopping. The sales staff are all very pleasant and helpful to work with, especially Rex! We are very happy with our "new" used car and appreciate that the team at Acura took care of all of the details - insurance, inspection, registration - so that we could drive out with the car the same day. Thanks to the great team at Acura! More

trade-in I am satisfied with service.Jonathan Rodriguez attentive,literate,knowing their work.Tanks to the consultant Igor who helped choose the car and axpla I am satisfied with service.Jonathan Rodriguez attentive,literate,knowing their work.Tanks to the consultant Igor who helped choose the car and axplained with a new car. More

Prompt efficient service Service was and is always fast. Every time I have used plaza auto mall it has been an in and out affair. Thank you Dave at plaza auto mall. Service was and is always fast. Every time I have used plaza auto mall it has been an in and out affair. Thank you Dave at plaza auto mall. More

Excellent Over all an amazing experience! I'm very happy that Heather Fornino is the service manager here. The staff is very friendly & accommodating. A+ with 5 Over all an amazing experience! I'm very happy that Heather Fornino is the service manager here. The staff is very friendly & accommodating. A+ with 5 star ratings!!! Thanks again Heather!!! More

Slow service Service is very slow. I was told it would take an hr for an oil change, ended up taking 2 hrs. If they told me 2 hrs i wouldnt have waited as i had pr Service is very slow. I was told it would take an hr for an oil change, ended up taking 2 hrs. If they told me 2 hrs i wouldnt have waited as i had prior committments. Not happy at all More

Great quick service! I received a coupon in the mail for some routine maintenance (oil change, filters) and my service advisor Kevin was very helpful. He also let me know I received a coupon in the mail for some routine maintenance (oil change, filters) and my service advisor Kevin was very helpful. He also let me know about a recall on my vehicle that I was unaware of and we got that done the same day! More

Service is good! But Not Great I would consider the service as average, nothing exceptional. It has been like this for the last year or so know, staff taking food from the customer I would consider the service as average, nothing exceptional. It has been like this for the last year or so know, staff taking food from the customer waiting area sends a bad look for the customer. Also fully completing the work with getting the car washed, as I have been a customer for over 10 years and the service was much more reliable then these days. Not saying my service this time was bad, but not something I can go tell other drivers to go here for the service. More