Acura of Brooklyn

The best The manager Heather , The mechanic Dennis ,and the parts manager Jonathan were very professional thank you! I'll use plaza service again ! How do y The manager Heather , The mechanic Dennis ,and the parts manager Jonathan were very professional thank you! I'll use plaza service again ! How do you recommend More

Fast and courteous service. I always deal with Mr. Ricardo Rose at service. He really is very nice to me, cares about my car, very courteous and very fast service. Prior meetin I always deal with Mr. Ricardo Rose at service. He really is very nice to me, cares about my car, very courteous and very fast service. Prior meeting ricardo i was very unsatisfied on your service, then upon dealing with him everything changed to amazing experiences.if not Ricardo I don't know if I would come to your dealership. I am wondering why he's not on the list below of service advisors. More

Loaner Car provided upon request. No Excuses. My service advisor, Kevin was patient, and listened to my concerns. He appeared to want to satisfy all of my service related issues to the best of his My service advisor, Kevin was patient, and listened to my concerns. He appeared to want to satisfy all of my service related issues to the best of his ability. My vehicle was returned to me washed and driving better than it was when I brought it in for service. More

Helpful Staff They inquired on my needs and were quick in completion time. They were polite and my wait was minimal. I would recommend this establishment to other They inquired on my needs and were quick in completion time. They were polite and my wait was minimal. I would recommend this establishment to others . More

Oil change, fluids, tire rotation Riccardo was such a tremendous help today. He was quick, extremely thorough, and professional. He warned me of a part recall in my car. He arranged fo Riccardo was such a tremendous help today. He was quick, extremely thorough, and professional. He warned me of a part recall in my car. He arranged for parts to be ordered and promised to follow through with a phone call when the parts are in. He made me comfortable, and put my worries at ease. More

Prompt service, price as promised Brought the car for service with a prior appointment, no wait on intake, quick service, the staff was very friendly. The wait room is air conditioned Brought the car for service with a prior appointment, no wait on intake, quick service, the staff was very friendly. The wait room is air conditioned and clean. More

I was treated with respect and received a quick tesolution Stepahnia and Heather were excellent. I went in for service on my vehicle and they were able have me in and out in an hour. Highly recommend Stepahnia and Heather were excellent. I went in for service on my vehicle and they were able have me in and out in an hour. Highly recommend More

It was amazing what a difference from 2 months ago.. Heather the service manager and her team showed the true meaning of customer service..Carlton the tech was great..A few months ago I had sworn not to Heather the service manager and her team showed the true meaning of customer service..Carlton the tech was great..A few months ago I had sworn not to return to this dealership based on the customer service experience I had recd & I even wrote the cooperate office with my complaint. Heather called me and spoke to me and promise the next time I came my service will be different and she kept her word. Carlton explained all the issues he saw and checked out all the things I had an issue with and when my car was complete I left with a smile. As long as Carlton and Heather are @ your dealership you will definitely see my face again. Thank u 😊😊😊 More

The service was great. Jamal is an excellent service advisor jamal is an excellent service advisor. He helped me out in my needs and always providing great service to my car and was able to get the job done quic jamal is an excellent service advisor. He helped me out in my needs and always providing great service to my car and was able to get the job done quickly and efficiently. This is an excellent dealer and i was greatly satisfied with the service. Thanks to Jamal and the tech working on my car my car is resolved and its brand new. More

Jamal Julien was the best service advisor I had ever had If you need service see Jamal he will definitely take care of you. He listens and gets the job done right the 1st time I am very happy with my service If you need service see Jamal he will definitely take care of you. He listens and gets the job done right the 1st time I am very happy with my service. More