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Acura of Brooklyn
Brooklyn, NY
580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 580 reviews
December 06, 2016
Fast, yet efficient service visit Came in for my scheduled maintenance and was kindly greeted and taken care of by Albert. He was wonderful to work with. Very professional, informative Came in for my scheduled maintenance and was kindly greeted and taken care of by Albert. He was wonderful to work with. Very professional, informative, and reliable. I was kept up to date with the progress and estimated time til completion. Albert also gave me a detailed description of the condition of my vehicle and assured me that everything went well and that I'm all set for the Winter season. More
by AC231
Employees Worked With
Albert Brumberg
December 05, 2016
World class service, best experience I had in a long time Me and my wife were shopping around for a new car something bigger than our Nissan Sentra. We went to a few places and friend recommended me to Acura Me and my wife were shopping around for a new car something bigger than our Nissan Sentra. We went to a few places and friend recommended me to Acura of Brooklyn due to new their awesome experience. When we went we were greeted very nicely and was taken care of quick NO WAIT. Bryant was the sales person who helped me. Asked many question of what I needed and recommend best car that would fit my needs. I was on a strict budget and still had a year on my Nissan lease. After taking to his manager Diony, they got me and my wife a remarkable deal and slightly below budget which was perfect. Drove out with a 2017 Acura RDX same day. New management at Acura really makes a difference and the environment was very friendly and I didn't feel hassled like the previous dealerships I visited. Best experience so far. Would deff. Recommend Acura of Brooklyn and deff. Would go again to see Bryant More
by Imzadi511
Employees Worked With
Diony, Bryant
December 01, 2016
Exceptional Service This is the first time that I can truly say that I am completely satisfied with Acura's service - I have owned an Acura for 11 years and this is the f This is the first time that I can truly say that I am completely satisfied with Acura's service - I have owned an Acura for 11 years and this is the first time that someone truly listened to what my concerns were - Ms. Heather cared and patiently took note of my concerns and took care of them - I would now recommend this service center to all my Acura friends/owners - it's about time that Acura lived up to its name - Caring, Patience, a good listener and empathy for their customers. More
by Sharon Dalzell
Employees Worked With
Heather Fornino
December 01, 2016
Good service I didn't wait long, and customer service was good they made sure I was satisfied. Alicia was very nice and made sure everything was good. I didn't wait long, and customer service was good they made sure I was satisfied. Alicia was very nice and made sure everything was good. More
by Debby
Employees Worked With
Alicia
November 30, 2016
Excellent service Excellent, courteous, very efficient service, advisors in dealership service area were very helpful, in and out in short time, nobody tried to upsell, Excellent, courteous, very efficient service, advisors in dealership service area were very helpful, in and out in short time, nobody tried to upsell, good people working there !!! More
by Romano
Employees Worked With
Paola, Alex, Heather
November 30, 2016
Service with a smile Our service man Albert was a pleasure. This was definitely one of our better experiences with Acura. He explained everything to us in detail and made Our service man Albert was a pleasure. This was definitely one of our better experiences with Acura. He explained everything to us in detail and made sure we were out of the service center in less than an hour. Thanks again Al for all of your assistance and we look forward to doing business with you again, More
by NicoleFrancis
Employees Worked With
Albert
November 22, 2016
Enjoyable, quick, but thorough Thanks to Albert and staff The waiting room could use some new chairs and renovation. But that was over shadowed by everyone greeting hello, refreshments, and continuous follow The waiting room could use some new chairs and renovation. But that was over shadowed by everyone greeting hello, refreshments, and continuous follow up by Albert. More
by CharlesW
Employees Worked With
Albert
November 22, 2016
Good service Dennis and Robert are good service and explain for me,thanks for helping me and let me understanding something problem form Acura. Brooklyn Acura serv Dennis and Robert are good service and explain for me,thanks for helping me and let me understanding something problem form Acura. Brooklyn Acura service is better place fix cars. More
by Hugo
Employees Worked With
Dennis and Robert
November 19, 2016
Quick courteous service I had a 7:00 appointment. Car was taken and serviced quickly. Service representative explained all services and fees ahead of time. I was in and out i I had a 7:00 appointment. Car was taken and serviced quickly. Service representative explained all services and fees ahead of time. I was in and out in 90 minutes More
by Mz tlx
Employees Worked With
Stephania Fadeau
November 18, 2016
Recent service I've been using this dealership for service for the past 18 months or so. The most recent service, today 11/18/16 was worth the trip. Everything I wan I've been using this dealership for service for the past 18 months or so. The most recent service, today 11/18/16 was worth the trip. Everything I wanted done was handled properly and ON TIME! Very satisfied. More
by Paul G
Employees Worked With
Not sure of name
