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Acura of Brooklyn

Brooklyn, NY

3.9
580 Reviews

2751 Nostrand Ave

Brooklyn, NY

11210

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Showing 580 reviews

January 12, 2017

service mgr Heather wrote the book on customer service. your service manager Heather is a great example of fine customer service. her greeting and manner were extremely warm and cordial. all customer servi More

by saul mishaan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Urrutia
Jan 13, 2017 -

Acura of Brooklyn responded

Thank you so much for this feedback about Heather. If you have any further needs, do not hesitate to come back to visit us!

January 11, 2017

Second time going to this location... Great service! Second time going to this location and they are pleasure to pull up too... The first time I went they took care of me... and the second time they were More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Cason
Jan 12, 2017 -

Acura of Brooklyn responded

Loyal customers like yourself help build our business. We really appreciate your loyalty and look forward to serving you again.

January 09, 2017

Great It was no heat in the waiting area... it was very cold and uncomfortable... no one came to explain the situation or even ask if we would like to move More

by Ybrowne77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kawsar Hafiz
Jan 10, 2017 -

Acura of Brooklyn responded

Your feedback has been duly noted and will help shape the way we improve our service going forward. Thank you!

January 04, 2017

Good experience The sales person was very helpful and was straight forward with figures. It has changed my attitude With doing business with plaza Acura ..Michael C More

by Bajasty
Recommend Dealer
Yes
Employees Worked With
Ewa Wojcicki, Jonathan Rodriguez
Jan 05, 2017 -

Acura of Brooklyn responded

I'm glad to hear that we provided you with excellent service! Thank you and we'll see you soon.

December 27, 2016

Excellent very helpful Excellent service, very understanding workers! Fully understood the issue and dealt with it and pointed out all other issues recommended for fixing! W More

by Shane123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Brumberg
Dec 28, 2016 -

Acura of Brooklyn responded

Thank you so much for taking the time to leave us a review! Please let us know if you have any additional questions or if we can help you with anything else. Have a great day!

December 16, 2016

More than I expected I brought my vehicle in for a recall and transmission trouble. Not only was this fixed and under warranty I might add, but they also found an oil leak More

by Smarco228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard "Oz" Osman
Dec 28, 2016 -

Acura of Brooklyn responded

We're glad to have been of help! Thank you for sharing your feedback and we look forward to doing business with you again.

December 15, 2016

Very Nice Experience! While we did not make a deal this time, (I haven't made any deal yet.) Henry Alvarez is a super nice salesman who represents this firm with integri More

by Searching
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Alvarez
Dec 16, 2016 -

Acura of Brooklyn responded

We sincerely appreciate you visiting us! Hopefully we are able to come to a deal and we look forward to seeing you soon!

December 11, 2016

service of my Acura RDX I went to Plaza for maintenance of my acura and for inspection. I was told I need to change the rear differential fluid also. All this was handled co More

by hotdog1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleisha
December 07, 2016

Satisfaction Fast service professionalism with a touch of passion about his work. Albert Brumberg answered every question I had until I was satisfied I couldn't as More

by kam4431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Brumberg
Dec 08, 2016 -

Acura of Brooklyn responded

We're glad to hear that Albert was able to assist with all your needs! Thank you for this feedback and we look forward to working with you again.

December 06, 2016

Thank you! My lease was close to end when I stopped by Acura for service. bryant was quick to pick that up and while my current vehicle was getting worked on by More

by phylliswalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bryant, Jonathan Rodriguez
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