Acura of Brooklyn
Brooklyn, NY
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service mgr Heather wrote the book on customer service. your service manager Heather is a great example of fine customer service. her greeting and manner were extremely warm and cordial. all customer servi your service manager Heather is a great example of fine customer service. her greeting and manner were extremely warm and cordial. all customer service people should have her attitude. i dont know if it can taught i think this is just the way she is as a person More
Second time going to this location... Great service! Second time going to this location and they are pleasure to pull up too... The first time I went they took care of me... and the second time they were Second time going to this location and they are pleasure to pull up too... The first time I went they took care of me... and the second time they were busy and advised they couldn't take me , but the manager was so nice about it... I waited until the next day. Amazing staff! More
Great It was no heat in the waiting area... it was very cold and uncomfortable... no one came to explain the situation or even ask if we would like to move It was no heat in the waiting area... it was very cold and uncomfortable... no one came to explain the situation or even ask if we would like to move to another area while waiting... More
Good experience The sales person was very helpful and was straight forward with figures. It has changed my attitude With doing business with plaza Acura ..Michael C The sales person was very helpful and was straight forward with figures. It has changed my attitude With doing business with plaza Acura ..Michael Connelly Acura MDX More
Excellent very helpful Excellent service, very understanding workers! Fully understood the issue and dealt with it and pointed out all other issues recommended for fixing! W Excellent service, very understanding workers! Fully understood the issue and dealt with it and pointed out all other issues recommended for fixing! Will be sticking with Acura Of Brooklyn for a very long time. More
More than I expected I brought my vehicle in for a recall and transmission trouble. Not only was this fixed and under warranty I might add, but they also found an oil leak I brought my vehicle in for a recall and transmission trouble. Not only was this fixed and under warranty I might add, but they also found an oil leak that I had no clue about. Great customer service and great service overall. More
Very Nice Experience! While we did not make a deal this time, (I haven't made any deal yet.) Henry Alvarez is a super nice salesman who represents this firm with integri While we did not make a deal this time, (I haven't made any deal yet.) Henry Alvarez is a super nice salesman who represents this firm with integrity and class; I highly recommend to anyone to work with him as he will make you a really new & happy customer! More
service of my Acura RDX I went to Plaza for maintenance of my acura and for inspection. I was told I need to change the rear differential fluid also. All this was handled co I went to Plaza for maintenance of my acura and for inspection. I was told I need to change the rear differential fluid also. All this was handled courteously and professionally by the staff. I was very satisfied with the work performed. More
Satisfaction Fast service professionalism with a touch of passion about his work. Albert Brumberg answered every question I had until I was satisfied I couldn't as Fast service professionalism with a touch of passion about his work. Albert Brumberg answered every question I had until I was satisfied I couldn't ask for better assistance. More
Thank you! My lease was close to end when I stopped by Acura for service. bryant was quick to pick that up and while my current vehicle was getting worked on by My lease was close to end when I stopped by Acura for service. bryant was quick to pick that up and while my current vehicle was getting worked on by Alicia, bryant gave me my options. It made so much sense to get a new vehicle, i saw a lot of familiar faces which made the experience smooth. Forever an Acura of Brooklyn customer, wether its to buy a new car or work on my current car. More