Acura of Brooklyn

Mechanic has awesome customer service Mechanic highly qualified and recommended. met all my expectations. Car is running like brand new. Customer service overall superior.. would recommen Mechanic highly qualified and recommended. met all my expectations. Car is running like brand new. Customer service overall superior.. would recommend Acura device to any and everyone. More

very friendly and helpful service from the first time we enter dealership the atmosphere was warm and the sale person Jason Perez was friendly he did not push us in buying. from the first time we enter dealership the atmosphere was warm and the sale person Jason Perez was friendly he did not push us in buying. More

Very welcome Excellent job everybody is very helpful I didn't have to wait too much time I like the fact that it has a shuttle for those who can't wait Excellent job everybody is very helpful I didn't have to wait too much time I like the fact that it has a shuttle for those who can't wait More

Good service! The service that I needed! As a driver, I know that, the car need service to support, in order to drive around smoothly. So I got a chance to see the service department after I As a driver, I know that, the car need service to support, in order to drive around smoothly. So I got a chance to see the service department after I completed the service with sales which is next door. The adviser and the technician worked together on the car. They did good job. I even told the Acura customer hot-line about their good job. The sales person knowledgeable and helpful. The service is good as well. More

Easy buying experience Henry is a very good guy , he helped me a lot with buying my RDX . I was very impressed. I appreciate everything he did for me . Henry is a very good guy , he helped me a lot with buying my RDX . I was very impressed. I appreciate everything he did for me . More

Great service and a free car wash! Can't complain!! Brought my car in this morning for an oil change and to look into the TPMS light. In the very cold weather I've found the TPMS light comes on sometim Brought my car in this morning for an oil change and to look into the TPMS light. In the very cold weather I've found the TPMS light comes on sometimes, so they added some air to my tires and got the light off within minutes and the oil change was done promptly. Very pleasant staff as always and was happy to enjoy free breakfast and a ride home in the complimentary shuttle. Always recommend this place to my family and friends. More

Never lease a car from this dealer! I leased my sixth Acura from this dealer and the car is a "lemon." After dealing with them for more than 20 years as a very loyal customer they accep I leased my sixth Acura from this dealer and the car is a "lemon." After dealing with them for more than 20 years as a very loyal customer they accepted no responsibility for the problem and did nothing to resolve the problem. The Service Department was uncooperative, rude and belligerent and I was treated with disdain and disrespect. And that says nothing about the Management of Acura of Brooklyn who refused to get involved. So much for customer loyalty! They only want to know you when you have no problems with their cars. STAY AWAY! STAY AWAY! STAY AWAY FROM THIS DEALER! More

Paula is absolutely amazing and one of the best in the indus Paula is absolutely amazing at one of the best For the customer service I am so happy with what she did for me and for the car this is a great place a Paula is absolutely amazing at one of the best For the customer service I am so happy with what she did for me and for the car this is a great place and Paula deserves an award for customer satisfaction also her general manager is a sweetheart very knowledgeable and helpful as I was taken care of from start to finish thank you so much Paula I really appreciate all your help More

terrible experience with service department. after servicing my car, i noticed a terrible odor emanating from the passenger compartment. service department at first refused to take responsibili after servicing my car, i noticed a terrible odor emanating from the passenger compartment. service department at first refused to take responsibility for this then after much haggling agreed to have the car cleaned. when the car was brought in for the cleaning, service department refused to clean it. cannot trust them. More