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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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July 01, 2021

Extremely satisfied with the level of service provided by the staff. They were able to help me the same day I had an issue with minimal wait time. Very happy! More

by dan.cherney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Acura of Brookfield responded

It is great to hear that you are extremely satisfied with your recent service visit. Thanks for sharing.

July 01, 2021

Didn't finish on time. Expensive service. Nice people, though. More

by tesmer_craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Acura of Brookfield responded

Thank you for your feedback from your recent service visit. I would like to apologize that your service took longer than expected. If you would like to discuss further, please contact me at 262-439-6032. Respectfully, Colin Fiedler Service Manager 262-439-6032

July 01, 2021

It’s a quality dealership that I have confidence in. More

by jricexec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review.

July 01, 2021

Great service! They always explain everything and treat me with professionalism and respect. I trust them to take excellent care of my vehicle and provide sound maintenance advice. More

by jshulman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Acura of Brookfield responded

Thanks for this great feedback from your past service experiences.

July 01, 2021

Fast, friendly service. Always willing to loan out a car when I need it More

by GlennGrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Acura of Brookfield responded

We appreciate the feedback.

Jul 02, 2021 -

GlennGrant responded

Fast, friendly service

June 30, 2021

Excellent service. Clear communication. Provided a loaner and kept me updated on the diagnostics, timeline, price. Always very pleasant and efficient. I felt very valued. More

by Kristen mekemson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to share about your excellent service experience.

June 29, 2021

Very good service and right on schedule. Everything was totally explained and all my questions and concerns were answered. I even had bottle of juice watched TV while waiting. More

by wmiller37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review about your recent service visit.

June 25, 2021

Very good communication. Easy to work with. I had my car detailed and it came out phenomenal. Top notch dealership to work with. Very favorable experience. More

by Derek Reid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Acura of Brookfield responded

We appreciate this wonderful feedback. It is great to hear that your vehicle is looking phenomenal.

June 24, 2021

Prompt service, communication and ability to make a loaner car available under short notice. Dan is the man. Not sure who guy with white hair is when you first pull in, but he's honest and straight sh More

by erica_morris2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to write this great review about your recent service visit.

June 24, 2021

The people who here very professional, courteous and helpful. They explained everything thoroughly and the work was done on time. Stuart helped me look at the new 2022 MDX and answered all of my questio More

by Jangofett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Acura of Brookfield responded

We appreciate this fantastic feedback from your recent service visit.

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