Acura of Brookfield - Service Center

25 years of excellence!!! I have owned an Acura from Brookfield Acura since 1990. I have remained loyal because of the consistent professional and excellent service over the ye I have owned an Acura from Brookfield Acura since 1990. I have remained loyal because of the consistent professional and excellent service over the years. Gary Krier has always been responsive to all of my car needs over the years and has always given me a car to use whenever necessary....a great relief when you have only one car! He has always been honest and straight forward and is a real pleasure to work with. Ron and the entire staff are are always pleasant and the lounge is a very comfortable place to wait for repairs to be completed. If you are looking for a great car and great service you will find it at Acura of Brookfield. More

impeccable service I have had my Acura MDX for almost a year and only take it to Acura of Brookfield for any service. All staff is very friendly and professional. They l I have had my Acura MDX for almost a year and only take it to Acura of Brookfield for any service. All staff is very friendly and professional. They listen closely to any concerns and questions and if they don't have the answer they will find it. The dealership is clean, waiting area very accommodating with a variety of refreshments and snacks. Love it! More

Great service, great people, great dealership. The best. I bought a used 2003 MDX(182K) a year ago from AoB. I've had in back in for service and recalls 4 or 5 times and have always been treated well. Proble I bought a used 2003 MDX(182K) a year ago from AoB. I've had in back in for service and recalls 4 or 5 times and have always been treated well. Problems have been fixed and they have handled me as though I had purchased a new car. Twice I've been given a new car as a loaner when the work would take a while or overnight. Even when we brought my daughters '98 Acura in for a new key they bent over backwards to serve us. More

warning message on gas cap I had been having frequent warnings about the gas cap not being sealed properly. Acura did a complete diagnostic of RDX as well as well as resolving I had been having frequent warnings about the gas cap not being sealed properly. Acura did a complete diagnostic of RDX as well as well as resolving my concern. In and out within promised time. Very courteous. More

** EXCELLENT experience with the Service Dept. for my MDX ** We have owned numerous other " high-end" cars (Lexus and Audi) and experienced working with many other Service Consultants. David Osterhaus of Brookf We have owned numerous other " high-end" cars (Lexus and Audi) and experienced working with many other Service Consultants. David Osterhaus of Brookfield Acura is by far the best. He is very knowledgeable, thorough, and easy to work with. Most important, he is willing to accommodate my needs on a personal basis. As a hobby I restore vintage motorcycles and I suspect possess greater mechanical and automotive knowledge then the average customer. Therefore, I enjoy doing some of the routine work and maintenance myself. David has freely offered advice and modified maintenance schedules for my benefit. This is in stark contrast from the experience I had with another dealership down the road. This dealership did not appreciate the fact that I like doing some of my own work, and it seemed like a real chore for them to deviate or modify their set maintenance. More

Service All the staff at Acura Of Brookfield are really pleasant to do business with. I like the service to my car and the facility is clean and comfortable. All the staff at Acura Of Brookfield are really pleasant to do business with. I like the service to my car and the facility is clean and comfortable. I like the beverage and snack area. Thank you. More

Service I have dealt with Gary in Service this past year. He is very polite and accommodating. Acura provides a loaner for as long as it takes to service the I have dealt with Gary in Service this past year. He is very polite and accommodating. Acura provides a loaner for as long as it takes to service the car. I am very pleased with this dealership. More

Service Department always does a great job. I've been using Acura of Brookfield for 10 years now, and I have nothing but good things to say about my experiences in their service and parts depart I've been using Acura of Brookfield for 10 years now, and I have nothing but good things to say about my experiences in their service and parts departments. They always do a great job of keeping me informed what's going on and not doing or recommending extraneous work. I've enjoyed my experience there so far, and I'd even go so far as to recommend them to non-Acura owners. I like doing a lot of maintenance myself when I have the time for it, but if time doesn't allow that, Acura of Brookfield definitely fills the gap! More

Best dealership ever I've posted reviews for Brookfield before. I will continue to do so. That's because similar to what another review said, it's hard to believe that an I've posted reviews for Brookfield before. I will continue to do so. That's because similar to what another review said, it's hard to believe that an honest, charge less rather than more Acura dealership exists. Almost sounds like a fantasy;-) I live in Chicago, bought my first car from Brookfield 13 years ago, and continue to return as I'm on my third Acura. Service is exceptional, I usually work with Colin, who knows what it means to give personalized attention & get things done. They charge by the book for what a job costs & their techs get it done in that time, instead of maximizing time & charging for every minute, as I've had happen every time I go to an Acura dealership in the Chicagoland area. It's paid for the gas/travel time to Wisconsin many times over through the years. Nick, the head technician at the dealership, almost always works on my cars & does excellent, top-notch work. I never have issues after leaving the dealership. I'm moving out West in a few months & am terrified at how badly I'm going to get jacked at local dealerships. When the car needs major work (clutch, transmission, etc) I will probably bring it back to Brookfield to have it done, even at extra cost. That's how much I trust their integrity & quality of service. John has also been an invaluable source of information & guidance regarding aftermarket upgrades for my car. It's been truly inspirational to be a customer of theirs. I will miss you guys!:-) More