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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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July 04, 2016

Fantastic Customer Service I own a 2006 Acura TL, which I absolutely love and hope not to have to replace for a long time. I have had all of my maintenance and service done at A More

by Edie Schimpf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield.. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

May 26, 2016

A1 Service Excellent service, timely, and friendly. Everyone i crossed paths with was smiling. The car was washed and cleaned before i left which is a nice added More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Annie Kawczynski Business Development Manager

May 01, 2016

Best service ever! I have used Acura of Brookfield for 12 years and would go no where else. They are so cordial, helpful and courteous every time I go in and do a great More

by Lori Kilian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this great review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. Annie Kawczynski Business Development Manager

April 28, 2016

Service Work Adam handled all my questions and assisted with suggestions on my windshield repair. They do a great job of communicating expectations on the front e More

by michealelton68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Apr 28, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Adam. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

April 27, 2016

Mixed review Service was fast on my airbag recall very friendly great waiting room but i dont recommend the extras cause someone might steal something and for the More

by Mdxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Acura of Brookfield responded

I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. If you have not shared your experience with our management team please contact me so that I can look into your situation and resolve any outstanding concerns you have. Annie Kawczynski Business Development Manager

April 23, 2016

Brookfield Acura Service: Colin Feidler Thanks Colin and Repair Technicians for the extra effort taking care of the front fender while my RDX was in for routine maintenance. It is this kind More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2016 -

Acura of Brookfield responded

Thank you for sharing your experience with Acura of Brookfield, Colin and our Technicians. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

March 30, 2016

EXTREMELY COURTEOUS AND HELPFUL IN WORKING WITH THE SERVICE TEAM AT ACURA OF BROOKFIELD I FOUND THEM TO BE EFFICIENT AND HELPFUL WITH EXCELLENT SERVICE PROVIDED. THEY HELPED GUIDE M More

by Mark B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osterhaus , Ron Kornhoff
Mar 31, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Annie Kawczynski Business Development Manager

March 28, 2016

Service, replace front stut I was very happy that Colin got the strut covered under warranty. I have purchased three vehicles from Acura of Brookfield and when I need anew vehicl More

by Dandee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! Great to hear that Colin was able to assist you. We will be sharing your feedback amongst our team. Annie Kawczynski Business Development Manager

March 27, 2016

Excellent service, kept me informed, very satisfied They were very prompt, kept me up to date, and called to ask if I was satisfied and if everything was working properly. Call was received mid day the More

by Eliot R Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Osterhaus
Mar 28, 2016 -

Acura of Brookfield responded

Our team of professionals is dedicated to providing you with only the best there is to offer. Thank you for taking the time to write this review. Annie Kawczynski Business Development Manager

Mar 28, 2016 -

Acura of Brookfield responded

Thank you for taking the time to write this review. We look forward to seeing you soon. Annie Kawczynski Business Development Manager

March 25, 2016

TOP NOTCH SERVICE! The experience I had at Acura Brookfield was by far the best I've ever had. Most of my experience had to do with the top notch service I received from More

by JonBullshark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2016 -

Acura of Brookfield responded

I would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. It’s so nice to hear that Colin made your experience such a positive one. Annie Kawczynski Business Development Manager

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