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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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November 05, 2016

Very efficient and timely Service was timely, well managed. Everything explained in detail including costs. Car was finished on time as promised. All work explained in advance More

by Golf 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 07, 2016 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Annie Kawczynski Business Development Manager

October 01, 2016

Really focused on quality Whether it's a recall, oil change or something bigger A of B takes great care of us. Even in the middle of remodeling they make it comfortable. More

by Daniel E Meylink Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Osterhaus
Oct 01, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Acura of Brookfield Business Development Manager

September 28, 2016

B13 Service Excellant service provided and very helpful in explanations. Also helped in explanation on key setting for seat, mirrors, and steering wheel when usin More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Acura of Brookfield responded

Thank you for taking the time to write a review and for the 5 stars!!! Annie Kawczynski Business Development Manager

September 10, 2016

Good Service by Acura. Knowledgeable resources but too busy with schedule. If customer have problems they ask to book another appointment. Management should do More

by Yogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Kawczynski , David Osterhaus
Sep 10, 2016 -

Acura of Brookfield responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Acura of Brookfield, we take customer reviews very seriously. Please contact me, Annie Kawczynski Business Development Manager, 262-439-6020. Thank you.

September 03, 2016

Service They were very busy but worked hard to get my car done the same day. The car was ready to go and beautifully washed and vacuumed. Thanks Acura of Br More

by Steinway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kornhoff
Sep 07, 2016 -

Acura of Brookfield responded

You are welcome, so glad we could get it done for you on the same day! Thanks for the stars! Annie Kawczynski Business Development Manager Acura of Brookfield

August 28, 2016

Excellent service as always! Dan Surges has always provided excellent responsive service. My car is a 1999 Acura 3.2TL with 230,000 miles. Acura of Brookfield's outstanding servic More

by AcuraFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kornhoff
Aug 29, 2016 -

Acura of Brookfield responded

Thanks for the stars and your years of loyal service! Annie Kawczynski Business Development Manager

August 24, 2016

Supurb Service This dealership is most likely the finest in the Milwaukee Metropolitan Area. The service team is "bend over backwards" courteous, and always looking More

by Bob's Dealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2016 -

Acura of Brookfield responded

Thank you for the stars! We are looking forward to our new home!!! Annie Kawczynski Business Development Manager

August 17, 2016

Professional We are a two Acura MDX (2011 and 2015) family, both purchased from Acura of Brookfield. It was an easy decision to go back to Rich Bravata to help us More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Aug 18, 2016 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. It’s so nice to hear that Rich and our service staff helped to make your experience such a positive one. Annie Kawczynski Business Development Manager

August 12, 2016

Recommendation of Acura of Briikfield and Colin Fiedler Colin and his team never disappoint!! Thank you for always providing excellence!! To function so beautifully within chaos and heat...BRAVO ALL!! Ai More

by Rubytyesday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Colin. We will be sharing your feedback amongst our team. Annie Kawczynski Business Development Manager

July 28, 2016

Consistently reliable I have had my car serviced at Brookfield Acura for the past eleven years. Without fail, everyone has been courteous, polite, and a pleasure to deal w More

by Grammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Osterhaus
Aug 18, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Annie Kawczynski Business Development Manager

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