Acura of Brookfield - Service Center

Excellent Service I have been coming to Acura of Brookfield for approximately 11 years, and the service is always exceptional. They keep my TL in top running condition, I have been coming to Acura of Brookfield for approximately 11 years, and the service is always exceptional. They keep my TL in top running condition, More

outstanding service From the time I pulled in, greeted quickly, all service to be provided explained. Estimate of charges provided. Excellent follow up throughout the en From the time I pulled in, greeted quickly, all service to be provided explained. Estimate of charges provided. Excellent follow up throughout the entire process. In and out in less than an hour. More

oil change at Acura Brookfield I stopped at Acura on a Friday morning for an oil change. It was so impressive, I'll come back every Friday. No appointment needed, perfectly clean wa I stopped at Acura on a Friday morning for an oil change. It was so impressive, I'll come back every Friday. No appointment needed, perfectly clean waiting area, with great coffee, tea, snacks and a TV that worked. I was also provided a free 30 min massage, that was better than anything I've had at my local health club. When my car was done, it was washed and the interior cleaned. I would rec Acura to anyone!!! More

Dan Surges was Very helpful as usual! Had oil problems(never got letter from Acura-bad rings),but Dan arranged Acura to pay for new rings,pistons,etc. Very satisfied! Thank you Had oil problems(never got letter from Acura-bad rings),but Dan arranged Acura to pay for new rings,pistons,etc. Very satisfied! Thank you More

Top notch service. Always a great experience at Acura of Brookfield. Had new tires installed on my car. Very competitive pricing. Beautiful new facility. Love all the Always a great experience at Acura of Brookfield. Had new tires installed on my car. Very competitive pricing. Beautiful new facility. Love all the nice treats. More

Service - Prompt and professional at a fair price I stopped in to set up an appointment to service my 2015 ILX. No appointment necessary, they were able to take care of my needs right then and there. I stopped in to set up an appointment to service my 2015 ILX. No appointment necessary, they were able to take care of my needs right then and there. The service work was done in short order - exceeding my expectations. Acura of Brookfield sells and services great cars and their staff is superb. I highly recommend Acuras and the dealership. More

Service with a smile. Always friendly and inviting environment. The staff is always eager to help you. Will continue to do business with Acura of Brookfield. Been doing b Always friendly and inviting environment. The staff is always eager to help you. Will continue to do business with Acura of Brookfield. Been doing business with them for over 30 years. More

Customer First Focus / Award Winning Team! We live over an hour from this dealership - and purchased our Pre-Owned 2010 Acura RL from ACURA of Brookfield last July 2016. During this early stage We live over an hour from this dealership - and purchased our Pre-Owned 2010 Acura RL from ACURA of Brookfield last July 2016. During this early stage the new facility construction was underway, and due to our needs we partnered with Mike Baker as our "Sales" person. He took ownership of our experience & saw to it that our concerns were addressed. As the dealership manager Mike Baker is VERY approachable, Genuinely Concerned and has been very interested in EACH/EVERY interaction we have had within the dealership from the day we took delivery & again during our scheduled maintenance visit. Upon entry into the service area, 3 times I was greeted, and this put my mind at ease to know that my arrival was appreciated & that my time was valued! Dan Surges (Service Advisor) was extremely helpful in tending to the details of our recent maintenance concerns. He did an outstanding job, making sure I was informed throughout my wait - kept our budget in mind & even walked me to the cashier sending me off with a sincere "THANK YOU!" We could take our vehicle anywhere to be serviced, but having this experience takes away any thoughts of going elsewhere for service on our ACURA. In today's marketplace, it is so wonderful to know that SERVICE BEFORE / DURING / AFTER THE SALE lives and thrives here! While waiting for my scheduled maintenance, I was fortunate to interact with David Seeling on the showroom floor. He had a firm knowledge of the vehicles (Past & Present,) and did not pressure me one bit. This is a treat in itself! Aspyn Breuer (Client Service Rep) was very efficient in cashiering and wanted to be sure I understood my charges, & was completely satisfied with my experience- Genuinely. WOW!! I drove away feeling that here was no better way to improve my experience. This is something to be celebrated! I consider myself to be VERY customer service focused & have felt TRULY appreciated since the very beginning & right up to today. Kudos TEAM!! What an AMAZING experience you have shown me! Stunningly Immaculate facility - exemplary customer focus! WOW!! More

Professional and Thorough Recent service visit was, once again, an excellent experience. They quickly greeted me and thoroughly reviewed what I wanted done. New facilities ar Recent service visit was, once again, an excellent experience. They quickly greeted me and thoroughly reviewed what I wanted done. New facilities are outstanding. Waited in modern area with all of the amenities. Work was completed on time and under the estimated amount. Vehicle was returned washed, and cleaned inside also! Highly recommend Acura of Brookfield. More

Last Minute Appointment I have been coming to Acura of Brookfield since Feb. 1991, and they have always given me excellent service. They are not like other dealerships, as t I have been coming to Acura of Brookfield since Feb. 1991, and they have always given me excellent service. They are not like other dealerships, as they treat their customers with courtesy and respect. I have never had a bad experience there. I have owned 2 Acura's and the last one I also purchased from them. I will continue to have all my service done at Acura of Brookfield. Very nice people working there also. More