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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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November 04, 2017

Great service. Very happy with Dan’s help. He gave me several estimates at my request and came up with the best value. I would highly recommend Dan and the dealershi More

by Tony8389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Acura of Brookfield responded

Thank your for taking the time to write this review and share your experience. Your recommendation is appreciated. Annie Kawczynski Business Development Manager

October 20, 2017

Ticking noise in MDX Hybrid This dealership was determined to find out was causing the ticking noise in our brand new MDX. It took them a few days, but they identified the cause More

by Mary's MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

October 05, 2017

Helped with fighting Transmission shop that messed up my car Acura provided a nice write up after the work to push back on the Transmission Company (Dunham's in West Allis, WI) that did not adequately put my car More

by CarlyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Acura of Brookfield responded

It was our pleasure to assist you.

October 05, 2017

great service I was in and out pretty quickly and staff was friendly. I will definitely be back again for service. He also answered all my questions about my vehicl More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Oct 05, 2017 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

September 25, 2017

Top Notch Service! The Service staff at Acura of Brookfield second to none! Always helpful, informative and efficient with all of my cars Service needs. I recommend them More

by APlus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osterhaus
Sep 26, 2017 -

Acura of Brookfield responded

Thanks for the recommendation and the stars.

September 19, 2017

First Service for 2017 TLX The service department at Acura of Brookfield is a class a team. Not only do they do great work, but their customer service team is polite, professio More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2017 -

Acura of Brookfield responded

Thank you for your review and the five stars!

August 17, 2017

Best Dealership Ever I wouldn't go anywhere else except Acura of Brookfield for all of my automotive needs. They are in a class all by themselves....everyone is wonderful More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2017 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Rich. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

July 13, 2017

Its all about customer service Lets face it- Buying a car is a big event. Its a big purchase and you want every phase to be pleasant so that you walk away feeling happy for years t More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2017 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. Annie Kawczynski Business Development Manager

July 12, 2017

Very pleased I was very impressed with the entire visit. The service writer was friendly, efficient and knowledgeable. He kept me informed throughout the process a More

by Michael 1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

July 07, 2017

Best Dealer Service in Milwaukee Area The service team at Acura of Brookfield is second to none. They are always accommodating, curteous, professional, and have the customers best interes More

by Danny1144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Osterhaus
Jul 07, 2017 -

Acura of Brookfield responded

Thank you for taking the time to write a review, we appreciate it!

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