Acura of Brookfield - Service Center

Satisfied MDX Customer I have an older MDX and came in for an oil change. Service received exceeded my expectations. I will definitely consider this dealer to upgrade m I have an older MDX and came in for an oil change. Service received exceeded my expectations. I will definitely consider this dealer to upgrade my MDX. Best Regards, LW More

Car service at Acura of Brookfield The service staff is always helpful. The service descriptions are on target and the service people try to make sure they know you and do things to ple The service staff is always helpful. The service descriptions are on target and the service people try to make sure they know you and do things to please you. David Osterhaus was my service advisor today. I would not take my car anywhere else. More

Faster than expected In addition to the overall quality one of the things I really like about getting my vehicle serviced at Acura of Brookfield is the waiting room area. In addition to the overall quality one of the things I really like about getting my vehicle serviced at Acura of Brookfield is the waiting room area. I am able to bring my laptop and get work done in a comfortable environment. In fact, this last visit my car was done faster than expected and I stayed a short while longer to wrap up what I was working on! More

Speedy service. Quick and easy service visit. ? My adaptive cruise and other electronic features started giving wierd error messages. Acura got me fixed the same da Quick and easy service visit. ? My adaptive cruise and other electronic features started giving wierd error messages. Acura got me fixed the same day that I took it in, with a loaner in the meantine. More

Fanstastic customer services They have friendly staffs and they explain in great detail about services that they are offer. I would recommended this dealership to others. Thank yo They have friendly staffs and they explain in great detail about services that they are offer. I would recommended this dealership to others. Thank you! More

Amazing Everyone was very nice and did an amazing job there explained what needed to be done. Got my car back the next day and all my problems were addressed Everyone was very nice and did an amazing job there explained what needed to be done. Got my car back the next day and all my problems were addressed More

Is the dealer the right option for service? I live 25 miles away from this dealer—-so the question is do I go to a local repair shop —probably Less cost —-or stick with the dealer? 100K service I live 25 miles away from this dealer—-so the question is do I go to a local repair shop —probably Less cost —-or stick with the dealer? 100K service and a few other smaller items needed attention. Total cost when done $1700.00. I am sure the dealers fight this battle all the time. Called and spoke to a qualified service adviser, schedualed the service—in and out in 10 min with a nice loaner. Good communications, clean car when picked up at 7PM, cars runs great! Yeah—the Dealer costs more, and you get more. Thanks for the great service. More

Acura Service Professional and caring. The gentleman explained in short but comprehensive the Servicing of the Acura. Dan also arranged Loaner and Billing incharg Professional and caring. The gentleman explained in short but comprehensive the Servicing of the Acura. Dan also arranged Loaner and Billing incharge was also very professional More

window treatment I received a free windshield treatment. This was completed in 30 minutes along with a free car wash. As always, I received excellent service. This i I received a free windshield treatment. This was completed in 30 minutes along with a free car wash. As always, I received excellent service. This is the best service department I have ever worked with. More

Quality Care I appreciate the honesty, integrity, and personality of the staff at Acura. I trust Colin, my service consultant, who has overseen the work on my car I appreciate the honesty, integrity, and personality of the staff at Acura. I trust Colin, my service consultant, who has overseen the work on my car for 10+ years. Colin is personable and takes the time to know a client, as well as, their car. He is patient, listens, and follows up on concerns. There is continuity between him, the auto technicians, and the rest of the team. They communicate well with each other. I can count on any of the service professionals if I need to drop by for added air to a tire or any reason. The auto technicians do quality work. On my latest visit, Steve (auto technician) inspected my car. I was able to look at the underside of my car while Steve showed me where and why certain expensive work needed to be done on my 2003 Acura. He made recommendations that were extremely informational and will help me to make decisions. It transformed my stress, fear, and shock, to understanding, clarification, and acceptance. The lounge area is so comfortable and has an array of beverages/snacks, ergonomic furniture, and a big screen TV. Mini massages are offered at specified times. Very professional, clean, and organized facility. I appreciate the convenience of a loaner car during service appointments, as well as, the road side assistance (while the car is under warranty). I have been very happy with the personnel at Acura in Brookfield, Wisconsin and have trust in them. They do not recommending things I do not need. This is the reason I would purchase another Acura or Honda (they service Honda's here too). P. S. It would be nice if the automotive technicians were listed below. They are so valuable and we all need appreciation. More