Acura of Brookfield - Service Center
Brookfield, WI
852 Reviews of Acura of Brookfield - Service Center
Great service I was in the Brookfield area for work and realized I had an almost flat tire. I drove to Acura of Brookfield and explained my situation and also decid I was in the Brookfield area for work and realized I had an almost flat tire. I drove to Acura of Brookfield and explained my situation and also decided to get an oil change. They were able to help me right away without an appointment. I've been going there since 2005 and everyone has always been very nice and helpful. I also appreciate that they always wash and vacuum my car. More
always so impressed wtih the level of service i receive at e five star service consistently at Acura of Brookfield! from the warm greeting as i pulled my car in to garage to the nice snack and coffee offerings five star service consistently at Acura of Brookfield! from the warm greeting as i pulled my car in to garage to the nice snack and coffee offerings - all the way through to the cashier. very professional service! More
Consistently Excellent! I had my 2016 RDX in for an oil change and tire rotation. I'm greeted within seconds, a rep writed up the service record and I'm escorted to the custo I had my 2016 RDX in for an oil change and tire rotation. I'm greeted within seconds, a rep writed up the service record and I'm escorted to the customer lounge...coffee, soda, snacks are at my disposal. Within 35 minutes the car is finished, 10 minutes later a washed and vacuumed awaits...consistently excellent! More
Fast efficient We have always been pleased dealing with this Acura dealer. They are fast, efficient and very pleasant to work with. They are also very thorough. We have always been pleased dealing with this Acura dealer. They are fast, efficient and very pleasant to work with. They are also very thorough. More
Friendly, quick, and helpful. Acura of Brookfield have always provided with great service and efficient and knowledgeable. They were able to complete all the services including sch Acura of Brookfield have always provided with great service and efficient and knowledgeable. They were able to complete all the services including scheduled maintenance and additional radiator replacement repair. Thank you to Colin, Dave, and David in services and the technician for all your help. More
Amazing Service Department Came in for an AC repair, found out I had leaking radiator and AC compressor. Both of which were replaced after an accident (just over a year ago) at Came in for an AC repair, found out I had leaking radiator and AC compressor. Both of which were replaced after an accident (just over a year ago) at a local auto body shop. Thankfully the body shop offered lifetime warranty on their work. Dave contacted body shop for me, took care of entire repair at no cost to me as body shop would be responsible which I felt was above and beyond. Easily could have charged me and told me to work with body shop to be reimbursed. I appreciate all the excellent service I have received at Acura of Brookfield and this was icing on the cake! More
Will buy my next Acura here I didn’t buy my RDX here, but did have it serviced here. Dan was able to get me in same day. Not only was the brake service done, I was informed of ot I didn’t buy my RDX here, but did have it serviced here. Dan was able to get me in same day. Not only was the brake service done, I was informed of other items that would soon need be addressed. Brakes done quickly and car is outstanding (2015 RDX). More
Typically outstanding visit Got in right on time (actually a little ahead of time) and out in a very reasonable time. Overall vehicle review and pertinent suggestions were very Got in right on time (actually a little ahead of time) and out in a very reasonable time. Overall vehicle review and pertinent suggestions were very helpful. More
Customer/Service Support Over the past six years I have experienced excellent service support from Mr. Gary Krier with all my vehicle services. Gary goes the extra mile to re Over the past six years I have experienced excellent service support from Mr. Gary Krier with all my vehicle services. Gary goes the extra mile to resolve any difficulties / concerns with my MDX. Mike Baker GM has also provided me with stellar support to resolve any issues I may experience with my Acura. The whole TEAM in the parts department are always helpful, professional, and courteous. I appreciate their customer support knowing my Acura is being serviced very well. Will consider another Acura from this dealership. Best one I have dealt with in the Milwaukee Area. More
Outstanding professionalism, courtesy and friendliness! From the moment I booked my service appointment to the day of my service work I was very impressed with Acura of Brookfield! I had purchased my TL fro From the moment I booked my service appointment to the day of my service work I was very impressed with Acura of Brookfield! I had purchased my TL from this dealership many years ago and have been using them for service ever since. Their staff has always been wonderful. First of all they really know their product and the repairs have been spot on. Some people always say a dealership is too expensive for follow up work. I disagree. They have Acura trained mechanics and most OEM parts are available through their own department. If the repair is going to take some time they provide a Free loaner vehicle so that you may continue with your day. The staff is so helpful and courteous, no added pressure to trade in my current vehicle and move into a new one. More