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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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August 30, 2018

Great service I was in the Brookfield area for work and realized I had an almost flat tire. I drove to Acura of Brookfield and explained my situation and also decid More

by JAS68
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Aug 31, 2018 -

Acura of Brookfield responded

Hearing that you had “great service” is the best thing we could hope for! Your recommendation means a lot to us.

August 27, 2018

always so impressed wtih the level of service i receive at e five star service consistently at Acura of Brookfield! from the warm greeting as i pulled my car in to garage to the nice snack and coffee offerings More

by LPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Acura of Brookfield responded

Thank you for sharing your experience with us.

August 12, 2018

Consistently Excellent! I had my 2016 RDX in for an oil change and tire rotation. I'm greeted within seconds, a rep writed up the service record and I'm escorted to the custo More

by Daniel2428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Aug 13, 2018 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

August 11, 2018

Fast efficient We have always been pleased dealing with this Acura dealer. They are fast, efficient and very pleasant to work with. They are also very thorough. More

by acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Acura of Brookfield responded

Thank you for sharing your experience.

August 04, 2018

Friendly, quick, and helpful. Acura of Brookfield have always provided with great service and efficient and knowledgeable. They were able to complete all the services including sch More

by MariaH.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave from services. , David Osterhaus
Aug 06, 2018 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

July 20, 2018

Amazing Service Department Came in for an AC repair, found out I had leaking radiator and AC compressor. Both of which were replaced after an accident (just over a year ago) at More

by K.Espiritu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Osterhaus
Jul 24, 2018 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Dave. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

July 20, 2018

Will buy my next Acura here I didn’t buy my RDX here, but did have it serviced here. Dan was able to get me in same day. Not only was the brake service done, I was informed of ot More

by Rpolzin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Acura of Brookfield responded

Thank you for taking the time to write a review, we appreciate it!

July 19, 2018

Typically outstanding visit Got in right on time (actually a little ahead of time) and out in a very reasonable time. Overall vehicle review and pertinent suggestions were very More

by 11MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek(?) in express service, David Osterhaus
Jul 19, 2018 -

Acura of Brookfield responded

Thank you for your feedback, we appreciate it.

July 17, 2018

Customer/Service Support Over the past six years I have experienced excellent service support from Mr. Gary Krier with all my vehicle services. Gary goes the extra mile to re More

by Very Pleased Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker , Jessy Alfaro
Jul 17, 2018 -

Acura of Brookfield responded

Thank you for taking the time to share your experience here at Acura of Brookfield, we appreciate it!

July 15, 2018

Outstanding professionalism, courtesy and friendliness! From the moment I booked my service appointment to the day of my service work I was very impressed with Acura of Brookfield! I had purchased my TL fro More

by John P TLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osterhaus
Jul 16, 2018 -

Acura of Brookfield responded

We would like to thank you for your recommendation and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer.

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