Acura of Brookfield - Service Center

Excellent service The most polite, cordial, efficient dealership ever. They keep you constantly apprised of what is being done and how long it will take. For sales an The most polite, cordial, efficient dealership ever. They keep you constantly apprised of what is being done and how long it will take. For sales and service, they are unbeatable. More

Perfect visit, no issues Everything went great. Facility spectacular. Service wonderful. Every team member smiling and introduced themselves. Porter who took me to my loan Everything went great. Facility spectacular. Service wonderful. Every team member smiling and introduced themselves. Porter who took me to my loaner had it heated up and ready to go! Had remote start installed in my new car. Everything was explained and demo'd no issues! Couldn't have been better. Thank you! More

A pleasant experience Its a fairly long way for me to visit since I live in the Belgium Wi. But the business is friendly and the service folks are helpful and cooperative Its a fairly long way for me to visit since I live in the Belgium Wi. But the business is friendly and the service folks are helpful and cooperative. Car inspection is thorough. Its worth the trip. More

Scheduled Maintenance Had a A1 service done and worked with Adam S. Everything went smooth and quick. Always great friendly service. Appreciated the car wash and vacuum Had a A1 service done and worked with Adam S. Everything went smooth and quick. Always great friendly service. Appreciated the car wash and vacuum too! More

Customer satisfaction is a priority Our car was taken in for an A16 service. An issue was detected that was still covered under warranty and no charge. They went the extra mile check Our car was taken in for an A16 service. An issue was detected that was still covered under warranty and no charge. They went the extra mile checking that and making it right. More

The Best Professional service and great amenities while you wait. Explained all that was done and future service that may be necessary. Service was fast and w Professional service and great amenities while you wait. Explained all that was done and future service that may be necessary. Service was fast and we appreciated the car wash ! More

Excellent customer service I have two vehicle Acura MDX and Acura RDX Every time I bring them to the service department I get excellent customer service and maintenance and I have two vehicle Acura MDX and Acura RDX Every time I bring them to the service department I get excellent customer service and maintenance and I appreciate the team that works there More

2003 Acura TL 3 (79K miles) - Major Repair work I bought my Acura new in 2003. There was an design flaw on the older model TL's (and older Accords). The A/C line drips water on the metal subframe I bought my Acura new in 2003. There was an design flaw on the older model TL's (and older Accords). The A/C line drips water on the metal subframe which causes rusting and an, eventually, unsafe vehicle. An expensive repair, especially, if there is other major repair work. I also needed rusting fuel/break lines replaced and rear break pad/rotor/caliper replaced. I knew the history of my car, so I decided to fix it. Cars are an expense, that is all there is to it! Since this is the case, I appreciate the high quality and reliable work of the technicians. The work at Acura is warrantied. They won't retire or close up shop. Like other Acura TL owners, I reported this design flaw to the NHTSA. If you sign up, they will notify you of a recall. One must go to a certified dealer for any reimbursement. The A/C drain is now rerouted, so this won't happen again. Special thanks to Colin for your communication, follow through, and educational information. Special thanks to Steve for all your quality and skilled work. Special thanks to Kevin for finding high quality aftermarket subframe and for having the parts there. Also... Thank you Adam, in service, for your kind welcome when I arrived. Thank you Roni, receptionist, for her understanding. Thank you Dan, service, for his time and assistance. More

The treatment of a King! Every time I visit Acura of Brookfield I’m treated like a King with kindness, respect, a little Love and best of all understanding. Oh yeah and the gr Every time I visit Acura of Brookfield I’m treated like a King with kindness, respect, a little Love and best of all understanding. Oh yeah and the great coffee,treats., and the massage don’t hurt. I Love the Dealership and the people, for they are like family. My carriage also get the Royal treatment. Your truly Leo A. Rivera More

emergency window fix I had a window that failed in the down position. I called the dealer early in the morning and asked for help(Saturday). They told me to come in and th I had a window that failed in the down position. I called the dealer early in the morning and asked for help(Saturday). They told me to come in and they would help. They had a part and were able to fix my car. Great having a dealer who will do what they can on a busy Saturday. More