Acura of Brookfield - Service Center

Great service! Derrick was extremely accommodating. I brought my vehicle in with no appointment due to a letter from Acura with a service requirement. He did a great Derrick was extremely accommodating. I brought my vehicle in with no appointment due to a letter from Acura with a service requirement. He did a great job outlining the process. I will be using Acura of Brookfield for my future service. More

Warranty issue for my Acura RL. Excellent service and friendly staff. Promo my service and willingness to listen to my needs. People at Acura service go out of their way to make th Excellent service and friendly staff. Promo my service and willingness to listen to my needs. People at Acura service go out of their way to make the customer happy. More

B135service call Super service always. We discuss my current, and future Acura. I recommend the product and dealership...but , please , build a coupe...like those from Super service always. We discuss my current, and future Acura. I recommend the product and dealership...but , please , build a coupe...like those from 2002, 2003. That car was a class act. More

Over and above! I had my MDX in for a recall appointment and worked with Gary Krier. While Gary was writing up the order he mentioned there was a second recall just o I had my MDX in for a recall appointment and worked with Gary Krier. While Gary was writing up the order he mentioned there was a second recall just ordered. Since we travel a little distance to the dealership Gary suggested we do both that day. Since we had a commitment I didn't think we had enough time for both. Gary suggested a loaner which we did. The timing worked perfectly, both completed and my vehicle returned spotlessly cleaned. Thank you Gary and the service crew. Bill H More

Maintenance Service Had a B16 service done and worked with Dan Surges. Great, friendly and was fast service. I appreciated a free loaner and the car wash. Had a B16 service done and worked with Dan Surges. Great, friendly and was fast service. I appreciated a free loaner and the car wash. More

No appointment, responsive service Went in after experiencing a dead battery on a Saturday. Was happy to drive away in 15 minutes in a free loaner vehicle. I had considerable other ro Went in after experiencing a dead battery on a Saturday. Was happy to drive away in 15 minutes in a free loaner vehicle. I had considerable other routine maintenance done “while I was there” and my car was ready perfectly ready to go by 1PM ON Monday. Very satisfied. I always come away with the feeling I pay about 20% more at my “home” dealership, but I am always confident work is done right the first time and all workplaces will be More

Acura of Brookfield Service Dept Colin was very professional and diligent to get my Acura TLX repair made. He is very professional and I would highly recommend him as he took the tim Colin was very professional and diligent to get my Acura TLX repair made. He is very professional and I would highly recommend him as he took the time to resolve my problem and was honest throughout the process. More

Top Notch Service When my 2009 RDX needs service, I don't hesitate to call Acura of Brookfield. The staff at AoB always makes it a great customer service experience. Fr When my 2009 RDX needs service, I don't hesitate to call Acura of Brookfield. The staff at AoB always makes it a great customer service experience. From the initial point of contact, until you're back behind the wheel, the staff at AoB makes sure you are well taken care of. The service people are knowledgeable, informative, flexible, and above all, they deliver quality. I highly recommend them. P.S. The concierge service is an outstanding convenience! Thanks! More

Routine maintenance Every year I come back to Acura of Brookfield for my routine maintenance. Started out trying to make an Appointment on line. Tried four times to subm Every year I come back to Acura of Brookfield for my routine maintenance. Started out trying to make an Appointment on line. Tried four times to submit. After not hearing back, I called and was able to come in at the time I wanted. Would like to have borrowed a loaner car while waiting for service since there is much to do in the area and we're over an hour from home. Was told they were all out. Wait was pleasant however with news papers, TV, and plenty of snacks. Everything my RDX needed was well explained. As we were leaving the lot we noticed a row of loaner cars available. Wondering why they didn't want us to use one. More

Service Visit I own a 2008 RDX, which I bring into AoB, when major maintenance is required; anything which I'd prefer to be serviced with OE parts and fluids. Anyth I own a 2008 RDX, which I bring into AoB, when major maintenance is required; anything which I'd prefer to be serviced with OE parts and fluids. Anything routine, I handle myself, or use a small local shop. However, I don't dread bringing my car to AoB. They have always taken such meticulous care of me, and my vehicle. Everything is done right the first time, and affordably so. They are Wisconsin's only family-owned luxury dealership, and it shows. It's wonderful having a diamond in the rough, in an otherwise ruthless industry. More