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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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September 11, 2019

Excellent as expected. Very much needed to be done to keep my TL like new for another 100,000 miles. I believe that continued expert maintenance and service will help to ma More

by haroldgalitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Sep 12, 2019 -

Acura of Brookfield responded

Thank you for taking the time to share your experience with Acura of Brookfield.

September 10, 2019

A 1 6 maintainence I did not need an appointment for this maintenance service. This was my first time using the “just drive in” services (that isn’t the Acura official More

by 2011 MDX owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

September 10, 2019

Love Acura Dealer! It was my first visit to the Acura dealer in Brookfield. I had been put off because I couldn’t make an “appointment” but they have first come, first More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady in admin who took my payment was extraordinary!
Sep 10, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience with us and we look forward to servicing your Acura again in the future.

September 09, 2019

Always great service I have always received great service on my Acura TLX. This is the third Acura our family has owned and we have never had any of them serviced anywhere More

by Sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Acura of Brookfield responded

Hearing that you had “great service” is the best thing we could hope for! Your recommendation means a lot to us.

September 07, 2019

Transmission service and interior repair Great service! Serviced transmission and front transfer case! Also performed an interior repair that turned out very well! Loaner car was also avai More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seeling
Sep 09, 2019 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family.

September 06, 2019

Always perfect customer service! Thank you to Colin and AOB. Always treated well and always top notch service. I highly recommend this location to everyone. They always fix on time an More

by wendtdc13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Acura of Brookfield responded

On behalf of the Acura of Brookfield team, we appreciate you sharing your service experience with us and we look forward to servicing your Acura in the future.

September 04, 2019

Very cooperative and helpful The service manager Adam was very attentive, helpful and cooperative. The service provided was excellent. Adam was upfront and honest regarding the More

by Mona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denver, Adam Schersing
Sep 05, 2019 -

Acura of Brookfield responded

Thank you for sharing your experience with us.

September 04, 2019

Excellent service!! The courteous staff has sophistication. They accommodate all your needs.I will always have an Acura. My first real brand new car was a TSX. More

by Nixx82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Acura of Brookfield responded

On behalf of the Acura of Brookfield team, we appreciate you sharing your experience with us and look forward to servicing your Acura in the future.

September 04, 2019

Service was awesome experience I was greeted very friendly by Gary! Derrick who assisted me was fantastic! The speed of service was great! The place however minor was clean and p More

by OLSONC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2019 -

Acura of Brookfield responded

Hearing that you had “an awesome” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Acura of Brookfield.

September 02, 2019

Great as Usual Professional service as is always the case. Lounge is comfortable and well stocked with beverages and treats. In and out in 35 minutes so good use o More

by TomB71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

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