Acura of Brookfield - Service Center

Bjn review I was told initially I would have to leave the car there and use a courtesy car. When I returned on Saturday, they asked me if I could wait an hour. T I was told initially I would have to leave the car there and use a courtesy car. When I returned on Saturday, they asked me if I could wait an hour. They fixed it while I waited and washed my car! More

From beginning to end The service at this dealership is phenomenal from the moment you pull in their service bay till the time you pay for the service. From beginning to en The service at this dealership is phenomenal from the moment you pull in their service bay till the time you pay for the service. From beginning to end. The service attendants are very detail and courteous. You can always be confident in the mechanics' work. Through the wash of your car and delivery of the finish vehicle. More

Quick oil change Acura was very quick and thorough in the oil change service provided to my car on a Saturday afternoon. I was able to utilize the lounge to get some m Acura was very quick and thorough in the oil change service provided to my car on a Saturday afternoon. I was able to utilize the lounge to get some much needed work done and ended up staying longer given the optimal working area (free coffee, drinks and snacks are also a plus). The only downside is that this service had gone up substantially in price since my last visit a few months back. More

Great service I’ve always been impressed with the services provided. The work is excellent and the people are always courteous. Gary was very helpful and returned I’ve always been impressed with the services provided. The work is excellent and the people are always courteous. Gary was very helpful and returned my calls in a timely manner. More

Excellent service department They thoroughly check the car and recommend any work that needs to be done. Service is always performed in a timely manner. Everyone is very friendly They thoroughly check the car and recommend any work that needs to be done. Service is always performed in a timely manner. Everyone is very friendly in the Service Department. More

Gary was very helpful. My RDX needed brake service and B123 Gary really took great care of me and provided an additional coupon to help with costs. My RDX needed brakes and B123 and ecehting was great Gary really took great care of me and provided an additional coupon to help with costs. My RDX needed brakes and B123 and ecehting was great More

Recall tail lights and new tires Went in for a recall and talking to the service rep he mentioned about rebate on tires and gave me quote which was comparable to others with a better Went in for a recall and talking to the service rep he mentioned about rebate on tires and gave me quote which was comparable to others with a better warranty. More

Dealer updating infotainment The dealer did an excellent job explaining and performing the update. UNFORTUNATELY, much to the frustration of the dealerthere is still no fix for th The dealer did an excellent job explaining and performing the update. UNFORTUNATELY, much to the frustration of the dealerthere is still no fix for the radio not turning on every time. I have been a loyal Honda and Acura customer for many years. If this continues I will have second thoughts for my next vehicle. More

Oil check for the warranty. No thanks, dealer was going to charge me just to look at under the car and test drive it. Better I not get a review because rating will go down. Now No thanks, dealer was going to charge me just to look at under the car and test drive it. Better I not get a review because rating will go down. Now I can't get out of here so here is the review. More

Outstanding service I had outstanding service on my 2018 MDX. The B1 service and open recalls took less time and cost was lower than estimate which made me a very happy c I had outstanding service on my 2018 MDX. The B1 service and open recalls took less time and cost was lower than estimate which made me a very happy customer!!! Acura of Brookfield is the best!! More