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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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November 20, 2019

My car looks extra good! Took my 2010 TL in for excessive oil consumption recall and they repaired it. They offered a discount on other overdue maintenance items at a signific More

by Geoffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars” Happy Holidays!

November 20, 2019

Tires Great service. One BIG reason I own an Acura. Gary is accommodating and very respectful of our time. Delight to work with. Thank you! Enjoy the day. More

by CALBRECHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Gary. Happy Holidays!

November 12, 2019

Routine service Just had routine service. Due to bad weather, I arrived very early for my appointment but they were more than accommodating to assist me. As always, t More

by daspotz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

November 11, 2019

Acura Brookfield Always professional, knowledgeable, trustworthy and helpful. Take my Acura there for its service needs even though they may cost more sometimes than More

by MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Acura of Brookfield responded

We appreciate you choosing Acura of Brookfield as we recognize that you had many different dealers and service centers to choose from. Thank you!

November 11, 2019

Customer service is excellent. Everyone is courteous and polite. I have owned Acura vehicles since 2002 and would not consider another brand. The service department is well-run. The More

by shussinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Acura of Brookfield responded

We appreciate your time and the effort it takes to provide your feedback. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

November 08, 2019

Oil change and rotate Very pricey for an oil change and tire rotate, but very professional and friendly service as well. I’ll be back for future service requirements. More

by MBEHRING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ensweiler
Nov 13, 2019 -

Acura of Brookfield responded

Thank you for your feedback, we appreciate it.

November 07, 2019

Oil Change Tire Rotation Service is always good, done timely and friendly staff. Just a bit disappointed now, fluids are supposed to be topped off and I ran out if windshield More

by Chris K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names of the service providers
Nov 07, 2019 -

Acura of Brookfield responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter. Please contact me, Ron, Assistant Service Manager at 262-439-6016 I look forward to hearing from you.

November 06, 2019

First service on my ‘19 This is the fourth vehicle I’ve purchased and had serviced at AOB. They continue to be friendly, efficient, reasonably priced...and their new facilit More

by Carguy57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Acura of Brookfield responded

We value your loyalty to Acura of Brookfield sales and service departments! Thank you.

November 06, 2019

Rear brakes Everyone is always friendly and professional. On time to begin work. Estimates regarding time to complete work are accurate. waiting area is clean More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Acura of Brookfield responded

Great to hear, thanks for sharing!

November 06, 2019

Great service and value, highly recommended I have been an Acura of Brookfield customer for over 15 years, and I have never been disappointed. Colin is always very helpful in sevice, and the ot More

by cbailey6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Leeder
Nov 06, 2019 -

Acura of Brookfield responded

Your loyalty to Acura of Brookfield is appreciated. Thank you for your confidence in our team.

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