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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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December 06, 2019

Oil change Friendly,knowledgeable,courteous and efficient.Very nice waiting room.Whole area very clean.I was very happy with my experience.Be happy with the peop More

by billc2733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Kawczynski
Dec 06, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience with us and look forward to seeing you again.

December 05, 2019

Recommended place for Acura service! I have an old RSX, and if I can't fix it myself, I take it here. The service writer I usually work with is first rate, and he has helped me numerous t More

by Bill H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Acura of Brookfield responded

We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to continue to work with you for years to come.

December 05, 2019

Great!! Dan is awesome! Can't say enough about him!! Everyone is always very friendly when I come in!! WISHING EVERYONE A MERRY CHRISTMAS & HAPPY NEW YEAR!! More

by ziggyida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronni
Dec 05, 2019 -

Acura of Brookfield responded

Thank you for your recommendation and your comments - Happy Holidays to you!

December 04, 2019

A12 service, recall work, Braque work Work was completed on time and within the quoted price.. I am satisfied the work was completed on time and within the quoted price yesterday. More

by Roger Schaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience with us.

November 28, 2019

An excellent service experience One of the main reasons I have been purchasing my Acura’s from Acura of Brookfield for the past 13 years is because of the quality of the service depa More

by dbudney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Acura of Brookfield responded

We couldn’t be happier that Rich provided you with great car buying experiences and that our service department is top notch in your book. Thanks so much for your review.

November 28, 2019

Oil Change Prompt friendly service. Car was in and out within about 35 minutes. Wash and vacuum was offered, but got certificate to be used later due to rai More

by John Fehlhaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan
Nov 29, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write about your experience.

November 25, 2019

First timer I drove right in. They were very nice and on time. The work they did was an air bag warranty, so I can’t rate anything else. More

by Dave
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Acura of Brookfield responded

Thank you and looking forward to seeing you again!

November 22, 2019

Best service Went there for a recall and without a delay everything was done to the T. Dan was helpful see you soon Dan. Thank you Mo More

by Mosall21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Acura of Brookfield responded

Thank you for sharing your visit with us!

November 21, 2019

Great service Acura of Brookfield always provides excellent service and that’s why I’ve chosen the Acura brand for my last 3 cars and most likely will again. More

by Shorewood client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who provides the concierge service was very prompt.
Nov 25, 2019 -

Acura of Brookfield responded

Thank you for your loyalty and sharing your experience from the past few years.

November 20, 2019

Routine service visit Service is fast and staff is very friendly. None of the services feel forced upon you but they do provide a thorough inspection report advising on nee More

by jhipp5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2019 -

Acura of Brookfield responded

Thank you for sharing your experience. Happy Holidays!

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