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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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December 25, 2019

My Honda needed routine maintenance Needed to complete routine maintenance oil change tire rotation and they were fast and efficient and the service was done on time. Will return for the More

by hickoryhill1520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ensweiler
Dec 27, 2019 -

Acura of Brookfield responded

Thank you and we look forward to seeing you for your next service!

December 24, 2019

Friendly Service No matter the reason for service nor the time of year, the Acura Service folks are friendly, thoughtful and genuinely happy to help. Work stations are More

by Roxie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The payment counter ladies
Dec 27, 2019 -

Acura of Brookfield responded

Hearing that you had “Friendly Service” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Acura of Brookfield.

December 23, 2019

Bob is ALWAYS appreciative of Acura service. The customer service at Acura of Brookfield is always outstanding. The staff is professional and courteous, and make a customer feel appreciated. Dan More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Dan was able to provide you with the excellent experience we strive to provide all our customers.

December 23, 2019

Excellent service and customer relations My 2019 Acura RDX, which I absolutely love, developed a loudish squeak/creak in the front suspension about a month ago. Due to family issues I was una More

by JDELBALSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Schellinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roni in customer service, billing, Mike Baker , Adam Schersing
Dec 27, 2019 -

Acura of Brookfield responded

Thank you for sharing all of your experiences with us. We value your loyalty and appreciate your recommendations.

December 23, 2019

Efficient service Did exactly what was requested, and no more. Clearly explaining the results of the tests. Advice given regarding future work to consider. Only issue i More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Acura of Brookfield responded

We appreciate your feedback.

December 21, 2019

Not sure what you’re looking for here Acura of Brookfield is unquestionably the best dealership I have ever worked with. They greet me promptly, explain the work to be done, provide me wi More

by James Kieckhaefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Dec 27, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience with us and others and we look forward to seeing you again!

December 21, 2019

Great service Went for an oil change. Everyone was so friendly and they reviewed everything with me. I was very happy with the service and love that they washed m More

by Mary.klingbeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Acura of Brookfield responded

Thank you for sharing your service experience with us.

December 18, 2019

Oil change and inspection This was a truly professional experience! I was treated very well as was my car--a car purchased at this dealership nearly 20 years ago... More

by Kirstenrjohnson24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry--can't remember anyone's name!
Dec 18, 2019 -

Acura of Brookfield responded

Wow! Thank you for your longevity with us!

December 18, 2019

I completely trust the service center at Acura of Brookfield I gave Acura of Brookfield 5 stars because I completely trust them and know that I will receive excellent service. Colin Fiedler was prompt in calli More

by janamarso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Acura of Brookfield responded

We’re glad that Colin was able to address your service needs. We appreciate you choosing Acura of Brookfield. Please come back and see us again!

December 16, 2019

Great service I would recommend this dealership to anyone. Fair pricing and great service. A1 service preformed within the time estimated with a car wash thrown in More

by hlaunstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Acura of Brookfield responded

We appreciate your recommendation!

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