Acura of Brookfield - Service Center
Brookfield, WI
852 Reviews of Acura of Brookfield - Service Center
We have been going to this dealership for the last 13 years or so. We have always been treated with respect and a smile, regardless if the fact that our Acura was purchased used. This treatment is the re years or so. We have always been treated with respect and a smile, regardless if the fact that our Acura was purchased used. This treatment is the reason we take our two other cars to Zimbrick Dealerships in Madison instead of the Milwaukee dealerships. More
Fast friendly service, no one ever makes me feel pressured to do additional maintenance, but rather provides me the needed information , which I can refer to at a later point of my choosing. Thank y pressured to do additional maintenance, but rather provides me the needed information , which I can refer to at a later point of my choosing. Thank you. More
It was a pretty good experience, until a week after we bought it. It had to go in for service issues. My wife was a little disappointed. bought it. It had to go in for service issues. My wife was a little disappointed. More
Awesome customer service From the time I entered the service bay to the time I paid my bill the customer service was amazing. I can not remember being treated this well at a s From the time I entered the service bay to the time I paid my bill the customer service was amazing. I can not remember being treated this well at a service center.. More
Great Service An immaculate facility and professional, friendly staff. Having a courtesy car for a long appointment was great and car was done just as I returned wi An immaculate facility and professional, friendly staff. Having a courtesy car for a long appointment was great and car was done just as I returned with the courtesy car. Adam was so helpful and pleasant and programmed my new phone to the car. More
Efficient, friendly service Took my car in for its routine service. Drove the loaner car to the nearby mall for lunch and shopping. Gary called me when my car was ready. He expla Took my car in for its routine service. Drove the loaner car to the nearby mall for lunch and shopping. Gary called me when my car was ready. He explained everything very clearly and politely. More
Major Surgery, patient doing great Our MDX underwent the excessive oil consumption update with pistons and rings. Aside for a delay to get parts, Dan did a great job to get us in and ba Our MDX underwent the excessive oil consumption update with pistons and rings. Aside for a delay to get parts, Dan did a great job to get us in and back on the road considering the enormity of the repair. Two Thumbs Up!! More
Great job everyone that worked on my car great dealership very friendly service advisors and technicians I will definitely come back for another oil change job everyone that worked on my car great dealership very friendly service advisors and technicians I will definitely come back for another oil change More
Outstanding customer service The sales and service department at Acura of Brookfield have consistently provided excellent customer service since I purchased my first Acura. Dan an The sales and service department at Acura of Brookfield have consistently provided excellent customer service since I purchased my first Acura. Dan and the crew in the service department are genuinely concerned with helping the customer have a reliable and quality vehicle. I can’t imagine taking my vehicle anywhere else! More
Friendly, knowledgeable and fair. Got me in early for my service appointment and clearly explained the work and costs. No surprises. No “recommendations”. They just did the work I wen Got me in early for my service appointment and clearly explained the work and costs. No surprises. No “recommendations”. They just did the work I went in to have them do. Friendly people in service department and showroom. Will return. More