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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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July 29, 2021

Outstanding. IService team consistently awesome. Outstanding. I Service team consistently awesome. Richard awesome in sales too. Overall professional and helpful staff a big reason why i I’ve bee More

by Tmsfyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin
Jul 30, 2021 -

Acura of Brookfield responded

Thank you for sharing this incredible review about your outstanding experiences. We appreciate your continued loyalty.

July 28, 2021

I am always taken care of every time I visit. I’ve been a client for 15 years and I’m on my 2nd Acura. More

by mdocprep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 28, 2021 -

Acura of Brookfield responded

Thank you for sharing. We appreciate your continued loyalty over the past 15 years.

July 27, 2021

Great experience. Gave me a loaner car. Finished on time. Gary kept me updated. My car was returned nice and clean. Everyone was professional and easy to work with. More

by One final step
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Acura of Brookfield responded

It is wonderful to hear about your great experience with Gary during your recent service visit.

July 27, 2021

The prompt service and customer service perks are appreciated. The heads up on what’s going to or where service is promptly needed is very helpful. More

by DEBROWN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Acura of Brookfield responded

Thank you for sharing this great feedback from your recent service visit.

July 26, 2021

Fast and friendly service! I was able to drop in on a Friday afternoon to get my tire repaired. They were very quick, friendly, and the price was fair. More

by AQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Acura of Brookfield responded

It is great to hear about your quick and friendly tire repair. Thanks for sharing.

July 22, 2021

Disappointed no loaner for $500+ job!Had to get picked Disappointed no loaner for $500+ job! Had to get picked up both times by my wife and very disruptive during the day when trying to work. More

by gwehking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Surges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Acura of Brookfield responded

Thank you for your feedback from you recent service visit. I would like to apologize that a loaner was not available. The global supply chain shortage has affected many aspects of our business. Thank you for taking my call to discuss this in more detail. If you have any additional questions or concerns, please do not hesitate to reach out. Respectfully, Colin Fiedler Service Manager 262-439-6032

July 21, 2021

I’ve been with the Acura family for at least 10 years. Very responsive and great customer service during the entire process. Would definitely recommend Acura of Brookfield to my family and friends. More

by Rororobin32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 21, 2021 -

Acura of Brookfield responded

Thank you for sharing. We appreciate your continued loyalty over the past 10+ years.

July 21, 2021

My 2020 MDX was in for a B16 service. The overall experience was great. First quality service and customer care. Will always return for service More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Acura of Brookfield responded

Thank you for this wonderful feedback from your recent service visit.

July 20, 2021

Quick diagnostic and fast repair! Very happy with this service. I had a low tire pressure alert and took into Acura. Price was excellent for the work. They removed a nail and patches the tire. More

by JRADI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Acura of Brookfield responded

We appreciate you sharing this wonderful feedback from your recent service visit.

July 19, 2021

Clean, professional service, courteous, knowledgeable, timely, Thanks for the wonderful customer service. Could not have done it without you. You made me happy. 25 words More

by jpeschman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Acura of Brookfield responded

Thank you for the feedback from your recent service. Sorry for the 25 word limit.

Jul 20, 2021 -

jpeschman responded

You guys are great!

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