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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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January 17, 2020

Great dealer Great experience. Great service. Easy to work with. Friendly and knowledgeable staff. It is always a nice experience working with Acura of Brookfie More

by DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2020 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service team.

January 16, 2020

Excellent service! Very nice staff. Had remote start programmed. Also bought paint pen from parts department. Cashier was great too. Thank you for another wonderful experience!! More

by Cmeisner1
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Acura of Brookfield responded

Great to hear you had a wonderful experience, thank you for sharing it with us!

January 15, 2020

My experience was great. No long wait. Friendly service and staff. The rental car was nice but I ran out of washer fluid for the windshield on a day when I needed it plus I also had to scrape the windows b More

by Neverconfess Les
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Acura of Brookfield responded

I am happy to hear that your overall experience was great. It is helpful to us to find out where some of our weaknesses lie whether in our personnel or our processes. We appreciate your feedback. Annie Kawczynski Business Development Manager 262-439-6020

January 15, 2020

Very efficient and professional service. They took my car right away and we’re back with the inspection results in 15 minutes! Derrick reviewed the inspection results and the few items were addressed qu More

by kbeckmann
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your experience and for the recommendation.

January 14, 2020

The work and people are very professional. The waiting area is stocked with anything you would like to drink and snacks. On Mondays and a Friday’s they have a massage therapist that gives free neck/back m More

by DOCWFP
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Acura of Brookfield responded

Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. It’s so nice to hear that your experience was such a positive one. Thank you.

January 13, 2020

Everything was done In a timely manner and professionally . Derrick Was knowledgeable and explained procedures completely He was professional and easy to deal with .Waiting area was fine . Checked out and payme More

by jamessralj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your experience with Acura of Brookfield. We appreciate it!

January 13, 2020

Superior service. A very friendly and knowledgeable staff. I would say my entire experience the day I was there was surprisingly quick and accomodating. Thank you More

by Reggie Mc
Recommend Dealer
Yes
Employees Worked With
The lady who provide the massages was very nice., Adam Schersing
Jan 14, 2020 -

Acura of Brookfield responded

Hearing that you had “superior service” is the best thing we could hope for! Thank you for sharing your experience and for your recommendation, it means a lot to us.

January 13, 2020

Oil Change I have been working with this dealership for 19 years. Everyone is very professional, trustworthy and friendly. They always do their best when I call More

by inzsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that you’d recommend to friends and family. We couldn’t ask for nicer feedback. Thank you for taking the time to share it and for your years of loyalty.

January 10, 2020

This is my second MDX with Acura. I have totally enjoyed my every experience with this dealership. Every department has been friendly and taken care of all my needs. My car is in and out quickly with attent More

by jrphill44
Recommend Dealer
Yes
Employees Worked With
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Acura of Brookfield responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Acura of Brookfield. We wish you safe travels in your new MDX and look forward to seeing you again soon!

January 09, 2020

Service is always exceptional. Gary works to fit me in whenever I call for device. Easy to get a loaner if needed. Timely completion of service More

by LSEXTON6
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Acura of Brookfield responded

Thank you for taking the time to comment on the exceptional service you receive at Acura of Brookfield.

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