Acura of Brookfield - Service Center

Pathetic experience with Excessive Oil Consumption recall Acura of Brookfield may be awesome. Not sure about Acura. Last year Acura initiated Excessive Oil Consumption recall. My TL requires an additional qua Acura of Brookfield may be awesome. Not sure about Acura. Last year Acura initiated Excessive Oil Consumption recall. My TL requires an additional quart of oil every 1500 miles or so. After bothersome testing, when I was required to bring my car to dealership every 1000 miles, the problem was confirmed. My "luxury" car is burning oil like a diesel excavator. I was told that the queue is long and it may take a few months, likely until January of 2020. On my last visit, I was informed that the dealership receives only 3 to 4 kits per week and my turn would come in 2021 (My position in the queue is 205)! In meantime, I will have to carefully monitor oil level, add additional oil, damage my catalytic filter and pollute the environment. Way to go, Acura! More

Great overall experience! Gary followed up with me via phone multiple times to keep me informed. Courtesy car is a huge help. Will be back. phone multiple times to keep me informed. Courtesy car is a huge help. Will be back. More

Everyone I encountered was extremely pleasant and helpful. Roni at the desk and Dan were a pleasure. Only negative was the cost of the service. helpful. Roni at the desk and Dan were a pleasure. Only negative was the cost of the service. More

Oil Change Service was great, but the price was wildly more than I expected; appeared to be about double what you would see anywhere else. Something to look into Service was great, but the price was wildly more than I expected; appeared to be about double what you would see anywhere else. Something to look into. More

Great service and took care of all of my needs during this visit. Work was completed quicker than I had anticipated as well. Very happy with my service at Acura of Brookfield. this visit. Work was completed quicker than I had anticipated as well. Very happy with my service at Acura of Brookfield. More

Service department was very good. They helped me out with some warranty parts and gave me a quote on some new tires for my vehicle. Very professional and easy to talk with. Good experience some warranty parts and gave me a quote on some new tires for my vehicle. Very professional and easy to talk with. Good experience More

Everyone is always extremely kind and respectful! I loved the massage. Thanks Debi!!! Adam and Derrick are very knowledgeable, honest and great to work with! the massage. Thanks Debi!!! Adam and Derrick are very knowledgeable, honest and great to work with! More

Great experience, worked with Derrick and he did a great job. He was thorough and detailed when describing the work done (oil change) to my SUV. Norma was also very friendly when I made the appointment. job. He was thorough and detailed when describing the work done (oil change) to my SUV. Norma was also very friendly when I made the appointment. I came back to your dealership for this service because of the overall experience my wife and I had with purchasing our 2020 MDX from Rich in November. To date, every experience that I have had with your dealership has been excellent. Keep up your high level of service. More

Dan did a great job from start to finish. The work was completed in a timely manner. We come back because the service department is great. completed in a timely manner. We come back because the service department is great. More

Have owned two TL’s over the past 9 years and Acura of Brookfield have always steered me right! Feel like a king every visit. Brookfield have always steered me right! Feel like a king every visit. More