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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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February 21, 2020

I am always very well taken care of! And my car is very happy as well. I will be back again and again thank you More

by mshenes
Recommend Dealer
Yes
Employees Worked With
Cashier's, all very nice, Adam Schersing
Feb 21, 2020 -

Acura of Brookfield responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to seeing you again.

February 21, 2020

The department of service doing a great job working on my 2016 MDX I would recommend people to trust and I appreciate being very helpful More

by Malachi
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Feb 21, 2020 -

Acura of Brookfield responded

Thank you for your review and recommendation.

February 21, 2020

Acura of Brookfield’s service has always been exceptional. Everyone who we have worked with over the years (through several vehicles) has been pleasant, thorough and knowledgeable. More

by CLIFFORD.DUNTEMAN
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Acura of Brookfield responded

Thank you for writing a review and for your loyalty to Acura of Brookfield.

February 21, 2020

Awesome service. Appt was about an hour as expected and included the recall inspection. Got a bonus shoulder massage while waiting! Thanks Acura if Brookfield! More

by deklined
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Acura of Brookfield responded

Thanks for taking the time to write this review. Wonderful to hear that you enjoyed our complimentary massage service!

February 20, 2020

I love the service department here. They are so helpful and go WAY out of their was to make sure you are taken care of. More

by Ddysart
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Acura of Brookfield responded

And...we love your review!!!! Thank so much it is great to hear.

February 20, 2020

Went in for accelerated service. Was in and out in no time. My car didn't need anything this visit but it was nice getting an update on my tires and brakes. More

by Mike
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

February 20, 2020

Acura’s personalized service is outstanding. Use of a loaner, the car wash and vacuumed interior is definitely a plus! Thank you very much for the extra care. More

by CLANEY0
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Feb 21, 2020 -

Acura of Brookfield responded

Hearing that you had “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Acura of Brookfield.

February 20, 2020

Great! Very helpful in exposing what needed to be done. So far after one day it seems my brakes are great, no noise, so much better. More

by sdries
Recommend Dealer
Yes
Employees Worked With
Gary Krier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron the shuttle driver was great too. , Mike Baker
Feb 21, 2020 -

Acura of Brookfield responded

Great news, thanks for sharing.

February 18, 2020

The Xzilon coating was reapplied due to a minor accident. Their estimate for the amount of time it would take was right on. Thank you for the great service! More

by denise w
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Acura of Brookfield responded

Sorry for your minor mishap, however, glad to hear we could assist with getting your Xzilon reapplied. Thanks for your review.

February 18, 2020

Adam did a great job keeping me informed and explaining the work needed. Great job by the technicians as well! Great service all around! Thanks! More

by dan.buss.wi
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Feb 18, 2020 -

Acura of Brookfield responded

We appreciate you taking the time to write about your experience, thank you!

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