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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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March 04, 2020

A12 service Took about 1 hour, brought my book and pan hour later I was out! Had a. Up of coffee, got the car washed all set More

by MZYWIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ensweiler
Mar 05, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write this review and for your recommendation.

March 03, 2020

Great/quick service from Dan. I was in and out with a loaner. He called/explained on what condition my car is in. Very detailed. More

by Herman
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Acura of Brookfield responded

Great to hear, thanks for the stars!

March 02, 2020

Everyone was very nice to work with, I really enjoyed my experience at Acura Brookfield. It was also a nice treat to get to drive the 2020 RDX for a few days as my rental. More

by johnstondm627
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

March 02, 2020

Warranty Work Service crew extremely courteous and responsive to my concern. Work completed correctly, promptly. Adam is a good listener, direct communicator. Prov More

by Tomnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Mar 03, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write a review and to share your experience.

March 02, 2020

Consistently excellent service. I have used the service department at Acura of Brookfield for 20 years. I have never been disappointed. Keep up the good work. More

by RENEIMON
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Mar 03, 2020 -

Acura of Brookfield responded

Wow 20 years, wonderful to hear! Thanks so much!

February 28, 2020

As usual, excellent work and customer service. Great waiting area and little perks while dropping off for service. Used online appointment scheduling for first time. Disappointed I could request a loane More

by larsonel
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Acura of Brookfield responded

Thank you for the feed back, we appreciate hearing from you.

February 25, 2020

Very well organized and prompt service. Extremely impressed by the attention to detail of my service rep. Always a comfortable environment to relax in while waiting for your vehicle. More

by mkoerten
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer.

February 24, 2020

They got us in on same day that we called. Gave us a loaner and problem addressed the next day. EXCELLENT service I don’t know who we worked as my wife set appointment and knew the people. You will More

by brwallus
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Feb 26, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience with us.

February 24, 2020

It was great experience working with Acura dealer and they are very friendly took care of my service the best they can be and work with me fantastic More

by Zzachhi
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Acura of Brookfield responded

We appreciate you sharing your experience with us and look forward to your next service visit.

February 22, 2020

Dan did a great job. He took me through the process, Dan did a great job. He took me through the process, gave me the costs and what needed to be done and had the work finished on time. More

by Gvolp
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Feb 24, 2020 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this review. Our team of professionals is dedicated to providing you with only the best there is to offer. Thanks again.

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