Acura of Brookfield - Service Center
Brookfield, WI
852 Reviews of Acura of Brookfield - Service Center
Very happy with service. Very professional and explained exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn’t currently required. I have lived in the area for al exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn’t currently required. I have lived in the area for almost two years and all of my service has been done at Acura of Brookfield; I couldn’t be happier. More
Excellent service. My Acura car was towed in. Brake light was on. Dan Surges handled everything in a professional manner and kept me updated about the service My Acura car was towed in. Brake light was on. Dan Surges handled everything in a professional manner and kept me updated about the service More
Colin greeted me quickly and pleasantly as I drove my car into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to Acura for years. All the service personnel, Dave, Gary, Dan and Colin are all employees that help to enhance the Acura experience. More
excellent service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the des service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the desk who recently had neck surgery was delightful to talk with. More
Great service experience, no surprises! Dan Surges Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definit Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definitely be back! More
I appreciate the service, including, but not limited to the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding. the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding. More
Service people handled the service requirements quickly while keeping me fully informed want was going on at all times, it is something l have come to ecpect. Excellent service.resonable pricing. No o while keeping me fully informed want was going on at all times, it is something l have come to ecpect. Excellent service.resonable pricing. No o More
Colin and Dave were very helpful - explained the service - helped with tire purchase - overall the service was great - and I left with clean shiny car - helped with tire purchase - overall the service was great - and I left with clean shiny car More
When pulling up to the service dept, it always appears clean and there is no waiting to be helped. Colin is a professional and a nice guy too! clean and there is no waiting to be helped. Colin is a professional and a nice guy too! More
I was disappointed with paying $296.60 for an oil change, wiper inserts and a tire issue that was never resolved in prior visits. I know there was also a brake inspection but this is an excessive charge in m wiper inserts and a tire issue that was never resolved in prior visits. I know there was also a brake inspection but this is an excessive charge in my opinion. I need to consider taking my vehicle elsewhere in the future. More