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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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April 09, 2020

Professional, knowledgeable, courteous and efficient service. Adam was very thorough in explaining what type of work (and why) would be occurring during my maintenance appointment. More

by MKEweb
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Apr 10, 2020 -

Acura of Brookfield responded

Thank you for taking a minute to share your experience and for your recommendation.

March 25, 2020

Pleasure to work with Colin, he gave an accurate estimate of the repairs required as well as keeping me informed as to the status of the repair schedule. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Acura of Brookfield responded

Great to hear! Thanks for the recommendation.

March 25, 2020

I am completely satisfied with the way I was treated at Acura of Brookfield. The service writer was polite, informative and a very caring person. I am very satisfied with the repair that was done to More

by bjkuntzsch
Recommend Dealer
Yes
Employees Worked With
Gary Krier
Mar 26, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your service experience.

March 20, 2020

Came in for an oil change. Service is always professional and courteous, and the waiting room is comfortable. Acura makes the process very easy. Plus the complimentary car wash is a nice bonus. More

by chinmd29
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Acura of Brookfield responded

Thank you for your kind words and taking the time to write a review.

March 19, 2020

Service Appointment Completely satisfied with the quality of service and my advisor. The whole staff is very friendly and catered to my needs. I would highly recommend th More

by MDOUCAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan
Mar 19, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your experience and for your recommendation.

March 19, 2020

It’s been some years since I have been to Acura of Brookfield for service and it is nice to see most of the same people working there providing quality service in a friendly and clean environment. More

by JENNINE
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Acura of Brookfield responded

Your loyalty is appreciated, thank you!

March 18, 2020

Great service. Always professional and quality work. Excellent communication. The online scheduling is easy and takes the hassle out of service. They make the experience positive. More

by cplazak
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

March 18, 2020

Awesome as usual. Will never take my 2012 TL anywhere else! Even though the costs are a little bit higher, I have never had a better experience with a dealer service department. I have been coming in for More

by gwmorgan
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Mar 19, 2020 -

Acura of Brookfield responded

Hearing that you had “ an awesome” experience is the best thing we could hope for! Your recommendation and loyalty to Acura of Brookfield means a lot to us.

March 17, 2020

Very professional and helpful staff. Waiting area very clean and comfortable. Best thing was that the cost was quite a bit less than other Acura dealers in Wisconsin. More

by Don
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

March 17, 2020

Always extremely happy with the service. Particularly so yesterday with the protections in place regarding the Coronavirus. All employees had on rubber gloves, for example, and after I paid, the cashier wip More

by JSWILBER
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Acura of Brookfield responded

Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. It’s so nice to hear that we were able to make your experience such a positive one.

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