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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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April 23, 2020

Very nice and helpful with service! Glad to have service during this time. Everyone is very helpful and ready to help. Very clean waiting area. More

by KATHBOLDT
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience.

April 23, 2020

I was disappointed that my car was not washed and vacuumed after my service. It was always washed and cleaned after all my previous appointments More

by Aguirre0303
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Acura of Brookfield responded

In an effort to minimize the possibility of the spread of the virus through contact, we will not be washing vehicles after service at this time. I apologize for any inconvenience this caused you.

April 23, 2020

Great service, wonderful staff. The service at Acura of Brookfield is always great. Everyone I talked with was pleasant and took amazing precautions to eliminate any concerns from th More

by DAVIDCASEBOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni, Shannon
Apr 24, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write this review and for your recommendation.

April 22, 2020

Great sevice The only thing that would have made the service better would be if the car had come back with a small box of warm homemade chocolate chip cookies. More

by RICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Acura of Brookfield responded

Thank you for your recommendation.

April 22, 2020

Professional service Even during these difficult times, I had a flat tire and they came and got my MDX and repaired it and delivered it back to my home. I have been a cus More

by brian.walsh0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Acura of Brookfield responded

Thank you for your loyalty to Acura of Brookfield and for taking the time to rate our dealership.

April 17, 2020

Service was timely, efficient and thorough. Gary set the appointments conveniently for my schedule. Derrick helped me find the radio code. I'm very satisfied. More

by ZMAN0426
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience.

April 16, 2020

Prompt attention. Kept me posted on oil consumption repair plan. Car was fixed fast and have no issues. Loaner was appreciated as well. Always treated well at this dealership. More

by jeff0918
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer.

April 15, 2020

Work done as promised on time and during this COVID-19 time the adequate precaution was taken and vehicle was all sanitized along with remote key More

by BHARAPAT
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write a review and rating our service.

April 10, 2020

Adam Schersing was very competent, courteous, responsive, articulate, fast & efficient. The entire tire repair visit was great. Thank you for excellent service on very short notice! More

by joe
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Apr 13, 2020 -

Acura of Brookfield responded

Thank you for taking the time to rate our service. We appreciate the recommendation.

April 10, 2020

Very pleased with the service although 60 plus dollars for an oil change and filter is too much. Will reconsider that decision on next interval. More

by Nisseolddot
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Acura of Brookfield responded

We appreciate your feedback.

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