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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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May 18, 2020

Acura of Brookfield has been top notch service over the years I've been coming here for scheduled service or maintenance. A nice waiting area or you can get a loaner and come back later. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing, Jeff Ensweiler
May 19, 2020 -

Acura of Brookfield responded

Thanks much for your continued loyalty to Acura of Brookfield and for sharing your experience.

May 11, 2020

Great service, friendly, accurate, would recommend to anyone who has a Honda/Accura vehicle. Have used this dealership for more than 20 years and for 4 different cars More

by CCANITZ
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Acura of Brookfield responded

Thank you for your continued loyalty to Acura of Brookfield and for your recommendation.

May 08, 2020

Jeff went out of his way to work with me. I am out of town and he expedited the repairs to my used Acura TLS. Picked up and delivered the car to my house. Again, thank you Jeff More

by davidmerryfield
Recommend Dealer
Yes
Employees Worked With
Jeff Ensweiler
May 11, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience and for your recommendation.

May 08, 2020

Winter tire changeover Seeing as it is now May, I went to AOB to have my winter tires changed over to regular tires. I used the drop in service. As is typical - the entire More

by G Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker
May 11, 2020 -

Acura of Brookfield responded

Good to hear - thanks for taking a minute to share with us.

May 04, 2020

Service guy came to jump my car. Took it to dealership. They replaced battery at no charge. They were excellent as always. They kept social distance and were very helpful. This dealership has great service More

by SCHWERINKT
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Acura of Brookfield responded

Thanks for taking the time to write a review and for your recommendation.

May 04, 2020

I am on my fourth Acura. I do not foresee myself buying another brand. The sales team is very easy to work with. The service department is incomparable. We have had vehicles with all the other luxury deale More

by ispythekeyes
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Acura of Brookfield responded

Thank you for your loyalty to Acura of Brookfield and for sharing your years of experience.

April 28, 2020

Great service came in with no appointment Got taken care Great service came in with no appointment Got taken care of right away for a oil and filter change and tires rotation. Did a great job More

by Jeff.Enzy
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Acura of Brookfield responded

Good to hear, thank you for the recommendation.

April 27, 2020

I brought my car in for a recall notice and was very pleased with my service as the team provided Excellent service, and clear communication. More

by djmirsbe
Recommend Dealer
Yes
Employees Worked With
Sorry, but with masks on, I’m not sure who I met with
Apr 28, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write this review.

April 26, 2020

The service writers have always been great and very informative. The price paid for service is fair for the service provided. The amenities in the waiting area are very nice and make the waiting time c More

by kenlove99
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience.

April 24, 2020

Totally satisfactory Our problem with our 2020 RDX was quickly confirmed by the service department. Necessary repairs were committed to, and the repairs made in a timely m More

by Tomnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Apr 25, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience and for the recommendation.

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