Acura of Brookfield - Service Center

Amy interaction with Acura of Brookfield has always been very professional. I also truly appreciated all the care & precautions taken during this pandemic to keep us all safe. very professional. I also truly appreciated all the care & precautions taken during this pandemic to keep us all safe. More

As usual, great service. Dan explained everything with just the right amount of detail. The vehicle needed some extra work and I am very comfortable with what was done. just the right amount of detail. The vehicle needed some extra work and I am very comfortable with what was done. More

I recently had my Acura MDX serviced at Acura Brookfield. This was its first service since the pandemic began. Acura staff were extremely attentive to detail and safety precautions during this time; they ess This was its first service since the pandemic began. Acura staff were extremely attentive to detail and safety precautions during this time; they essentially provided a contact-free service. They were polite and efficient, and did a great job as usual. More

Honest evaluation I brought my husband's car in for what I thought was going to be a recommended timing belt replacement, as well as for a diagnostic evaluation of what I brought my husband's car in for what I thought was going to be a recommended timing belt replacement, as well as for a diagnostic evaluation of what my husband had thought was a "whirring" noise from the air conditioner's fan. I couldn't actually appreciate any unusual noise from the air conditioner during the drive over, and the service technician was similarly unable to find a definite problem. Although I was told that the air conditioner blower motor could be replaced, if my husband wanted it done, it was an expensive repair, which might not be necessary. My husband elected to hold off. It also turned out that the timing belt had already been replaced a year earlier. The service department certainly could have replaced it, and I wouldn't have known that that wasn't necessary, so, again, I very much appreciated Dan's honesty and thorough perusal of our service record. More

Excellent experience but missed my back massage while waiting for my car. In addition, missed the Starbucks Coffee too. Hope full service returns soon. Ross Peterson waiting for my car. In addition, missed the Starbucks Coffee too. Hope full service returns soon. Ross Peterson More

Great service nice people always there to meet your expectations. Their service include shuttle to take you home if your car can't be done same day. expectations. Their service include shuttle to take you home if your car can't be done same day. More

Eveyone was kind courteous and prompt. Thank you for the honest assessment on my front end and not trying to pull up sales on me. honest assessment on my front end and not trying to pull up sales on me. More

This was my first visit to Acura of Brookfield. I'm giving 4 stars because my car was brought in for an airbag recall. I have no complaints. I came in, I was taken to work by someone from the staff. Th giving 4 stars because my car was brought in for an airbag recall. I have no complaints. I came in, I was taken to work by someone from the staff. The repair was completed in a timely manner and I was picked up from work and taken back to the dealership to get my car. They also did a thorough inspection of my vehicle. Nothing else was needed. My car had also been washed as well as my interior car mats. I was happy with the treatment received. Everyone I encountered was friendly and I can only hope this will be the same should I have to return for something else. Thanks a bunch! More

Colin in service always does a great job. He knows the answers to my questions and provides reasonable solutions to any service my car needs. answers to my questions and provides reasonable solutions to any service my car needs. More

Great people and a great facility A A A A A A A A A A A Great people and a great facility A A A A A A A A A A A A A A A A A A A Great people and a great facility A A A A A A A A A A A A A A A A A A A More