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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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July 24, 2020

Great service, car washed and vacuumed. Service rep was very informative and answerred all of my questions. Car was cleaned. Workers were pleasant and attended quickly when I first arrived. More

by TAMMIAN516
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Acura of Brookfield responded

Thank you for taking a moment to write this great review about your recent service visit with David.

July 24, 2020

Always treats me well.. ! I have been a repeat customer of Acura of Brookfield for over 7 years now. Ever since I moved to this area, I have been availing their services. All More

by Deepak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Acura of Brookfield responded

Thank you for sharing this great review about Colin and our service department. When it is time to replace your Acura, hopefully we can re-earn your business.

July 23, 2020

Always can rely on good service to keep my car in top shape. The staff is courteous and helpful. I appreciate having a loaner car when service is more than a couple of hours. More

by GGOZDOWI
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Acura of Brookfield responded

Thank you for this great review and recommendation.

July 22, 2020

I love Acura Brookfield. The customer service is amazing every time. I feel at home whenever I visit for service. It is an absolutely comfortable, modern, attractive place. More

by Nixx82
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I cant remember....
Jul 23, 2020 -

Acura of Brookfield responded

Thank you for sharing this great review.

July 22, 2020

What a terrific experience. I received a detailed explanation of the work performed on my vehicle. I also felt very safe in the facility. All employees wore masks and all customers did as well. More

by Tmaze
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Acura of Brookfield responded

Thanks for this great review about your recent service visit with Colin.

July 20, 2020

I don’t know how they could have done anything any better than they did. In my experience they have ALWAYS been conscientious from start to finish. More

by DSEEL123
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ensweiler
Jul 21, 2020 -

Acura of Brookfield responded

Thanks you for sharing about your past experiences.

July 20, 2020

Best Acura dealership I’ve worked with. I normally work with offices in NJ and PA. The team at the Brookfield location were very helpful and got me back on the road in about 45 minutes. Everyone was polite More

by tammys_wi
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ensweiler
Jul 21, 2020 -

Acura of Brookfield responded

Thank you for taking a moment to write this great review and recommendation.

July 20, 2020

Very efficient Easy in and out. Staff was very Very efficient Easy in and out. Staff was very pleasant. Loaner car was a nice benefit. Car wash was a plus Check our was quick More

by tbal785
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Gary.

July 17, 2020

Appreciate Gary’s honest advice since he doesn’t try to upscale the customer. Don’t make me type 25 words in order to submit your survey More

by NealLindquist
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Acura of Brookfield responded

Thank you for this great review and recommendation with Gary in service.

July 17, 2020

Thank you for a contact free experience!! I never had to enter the building!! Dropped the keys in the box. Picked up with keys locked inside. Paid via phone. Thank you for a contact free exp More

by CFORBERG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Acura of Brookfield responded

This is one of the many safety measures available we have in place to protect our customers and staff. Thank you for sharing.

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