Acura of Brookfield - Service Center

Your customer service should be the benchmark for all others. Always the best service and friendly accommodating staff. Can’t think of what you could improve, except maybe including a bottle of wine. others. Always the best service and friendly accommodating staff. Can’t think of what you could improve, except maybe including a bottle of wine. ;). You guys are absolutely the best!! More

We have owned a lot of vehicles throughout the years and I can honestly say Acura of Brookfield has the best service department I’ve ever worked with. I can honestly say Acura of Brookfield has the best service department I’ve ever worked with. More

Consistent Positive Customer Service Brings Repeat Business I have purchased three new Acuras over the past 12 years . Each has been serviced exclusively at Acura of Brookfield. Both the new car purchase expe I have purchased three new Acuras over the past 12 years . Each has been serviced exclusively at Acura of Brookfield. Both the new car purchase experience and follow-up service have been top notch. I have always been treated fairly and feel that my best interests have been honored and respected. More

Very accommodating. Trustworthy not only tell you whats wrong with your car also show you.(not that I understand any of it) I'll be back wrong with your car also show you.(not that I understand any of it) I'll be back More

First service experience with my TLX purchased last year. Easy to schedule appointment on-line. On time, courteous and very efficient. Great no hassle experience. year. Easy to schedule appointment on-line. On time, courteous and very efficient. Great no hassle experience. More

Maintenance Service was good; however, I was disappointed with the result of my car wash. I received a small paint chip on the rear door, which I believe occurred as a result of the car was. with the result of my car wash. I received a small paint chip on the rear door, which I believe occurred as a result of the car was. More

I always get excellent service at this dealer. Very accommodating and professional. I wouldn’t use any other Acura dealer in the Milwaukee area. The new facilities are top notch as well! accommodating and professional. I wouldn’t use any other Acura dealer in the Milwaukee area. The new facilities are top notch as well! More

Very professional and personable. So much so that I am 100% loyal to the brand and the dealership. I couldn’t ask for a better experience. 100% loyal to the brand and the dealership. I couldn’t ask for a better experience. More

First service since purchase so called ahead for appointment and to learn what services would be performed. I had a medical appointment following the service so schedule was important. Arriving 10 appointment and to learn what services would be performed. I had a medical appointment following the service so schedule was important. Arriving 10 to 15 minutes early, as suggested, had to explain everything from scratch as none of the info I shared was apparently passed along to service department. Additional routine service was due, not mentioned when I set up appointment. Vehicle went in late so 2 techs assigned to finish on time. Had to ASK for what I had been told was "complimentary" wash and vacuuming. Based on sand, gravel, and Christmas glitter remaining next to front seats and in cargo area, vacuuming was skipped. Immaculate dealership and friendly staff, but weak communication. More

The dealership always offers Great service, Surprisingly reasonable rates, and a nice loaner. Having my vehicle serviced at the dealership hardly disrupts my day and I know the work is done properly. reasonable rates, and a nice loaner. Having my vehicle serviced at the dealership hardly disrupts my day and I know the work is done properly. More