Acura of Brookfield - Service Center
Brookfield, WI
852 Reviews of Acura of Brookfield - Service Center
They take great care of you and make sure all your needs are meet. Will take the extra effort to make sure you are satisfied. are meet. Will take the extra effort to make sure you are satisfied. More
Personal attention to detail & service. Worked around my difficult schedule as my car needed service as my dad was in hospice 250 miles away. Had to drive to say goodbye difficult schedule as my car needed service as my dad was in hospice 250 miles away. Had to drive to say goodbye More
I love my car. Best car I’ve ever owned. I take great pride in my car and obviously, good care of my car. When I finally replace it, I’ll replace it with another Acura MDX. I trust Acura of Brookfield to pride in my car and obviously, good care of my car. When I finally replace it, I’ll replace it with another Acura MDX. I trust Acura of Brookfield to help me maintain my car. I trust what they tell me how because I trust the quality of the manner in which they communicate with me. They are respectful, accommodating and always personable while being professional. More
The service provider was superb, and the oil change quick. The inspection was an added value, thorough and expertly explained. I highly recommend Brookfield Acura. quick. The inspection was an added value, thorough and expertly explained. I highly recommend Brookfield Acura. More
Friendly, efficient, and straightforward service. Appreciate the prompt calls to update on vehicle and the time it would be ready. Also liked the contactless delivery of vehicle once service was done Appreciate the prompt calls to update on vehicle and the time it would be ready. Also liked the contactless delivery of vehicle once service was done. Easy to pick up! Thanks! More
I have had great service here in the past, but have a couple comments from this time. I had the vehicle in for a recall. 1) I was not aware that gasoline would be drained from my tank - it wasn't a lo couple comments from this time. I had the vehicle in for a recall. 1) I was not aware that gasoline would be drained from my tank - it wasn't a lot, but still, I wasn't happy that I had to waste gas that I paid for. 2) I was not expecting it to take 2 hours. If I had known, I would have requested a loaner or would have had someone follow me to drop the vehicle off. More
Long time customer. Great service.. Own 4 Acura’s, all purchased from Brookfield. Gary Krier has supervised all servicing. I have full confidence in his judgment. purchased from Brookfield. Gary Krier has supervised all servicing. I have full confidence in his judgment. More
Friendly and efficient service check in and out. The team went out of their way to accommodate a more involved service for me. The waiting room was clean and staff sprayed down surfaces at scheduled interval went out of their way to accommodate a more involved service for me. The waiting room was clean and staff sprayed down surfaces at scheduled intervals. More
I have purchased 7 Acura vehicles and had them all serviced at the Brookfield, WI dealership for more than 20 years. Until recently, I have loved the service and the service reps were amazing. The e serviced at the Brookfield, WI dealership for more than 20 years. Until recently, I have loved the service and the service reps were amazing. The experience has gone down significantly with the rapid service area. Dan and Gary continue to be outstanding. On the opposite end of the spectrum is Derrick. More
Great service I only came in for an oil change, but service department was ready for me and I was in and out in a timely fashion. I did look at a pre-owned certified RDX and took it for a test drive. M service department was ready for me and I was in and out in a timely fashion. I did look at a pre-owned certified RDX and took it for a test drive. My only issue was the trade in value of my current Acura. I was not pleased. The RDX was beautiful!! More