Acura of Brookfield - Service Center

They have by far the best service department I have visited. I received immediate assistance upon my arrival and the service was completed when they said it would be. visited. I received immediate assistance upon my arrival and the service was completed when they said it would be. More

The service was excellent in all aspects. Friendly, done within the estimated time, and well communicated. The loaner was nice and the extra perk of having it brought into the service area to accommodate my within the estimated time, and well communicated. The loaner was nice and the extra perk of having it brought into the service area to accommodate my difficulty getting around was very much appreciated. Nicely done! More

First class always. Their ‘accelerated service’ program is awesome. Derrick is the best Service writer I have ever experienced at this dealer. Went above and beyond expectations is awesome. Derrick is the best Service writer I have ever experienced at this dealer. Went above and beyond expectations More

Outstanding service every time .Whether it be on the Outstanding service every time . Whether it be on the phone or in person . Very customer oriented. Pleasant area to wait. Besides the fact we have o Outstanding service every time . Whether it be on the phone or in person . Very customer oriented. Pleasant area to wait. Besides the fact we have owned Acura’s for 25 years because they are great cars and the service . More

Reliable, fast, trustworthy, friendly but still professional...I would always service our car at this dealership. They gave us a nice loaner for convenience, while our car was serviced. professional...I would always service our car at this dealership. They gave us a nice loaner for convenience, while our car was serviced. More

Outstanding service. Drove in the technician was ready no confusion. I shared a story that this dealership is much better than the Lexus dealership across the street for service. Great first impressions. confusion. I shared a story that this dealership is much better than the Lexus dealership across the street for service. Great first impressions. More

I am very happy with the service I received. I was grateful Acura of Brookfield gave me a loaner vehicle to drive while my car was being worked on. Gary kept me up-to-date as to the status of the work grateful Acura of Brookfield gave me a loaner vehicle to drive while my car was being worked on. Gary kept me up-to-date as to the status of the work being done on my car. He apologized when one of the parts was on back order. More

All aspects of my service visit were superb. If the waiting room were busier, it might have been uncomfortable from a COVID perspective. It was nice just stopping in for my A1 service. waiting room were busier, it might have been uncomfortable from a COVID perspective. It was nice just stopping in for my A1 service. More

A pleasant tune-up, as always. I cannot remember the name of the salesperson who helped me, but if you can look it up, give him 10 stars. (The masks don't help with an ID, but a best guess is Gary Krie name of the salesperson who helped me, but if you can look it up, give him 10 stars. (The masks don't help with an ID, but a best guess is Gary Krier. Please check my records.) More

Adam kept me updated, was professional, friendly and efficient. Had more extensive service work done on vehicle so appreciated the courtesy vehicle as well as acceptance of Costco Services Discount on efficient. Had more extensive service work done on vehicle so appreciated the courtesy vehicle as well as acceptance of Costco Services Discount on service work! More