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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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October 06, 2020

The facility is very clean and provides nice cold refreshments. The service team is friendly and courteous, providing frequent updates on my vehicle for me More

by PKAWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit.

October 06, 2020

Prompt professional service. Kept me informed during the whole service appointment and answered all my questions. Their customer lounge is top notch as well. Would recommend this dealership to anyone in the More

by jeff0918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Acura of Brookfield responded

Thanks for this great renew and recommendation.

October 05, 2020

Fast and easy service. I would recommend to my friends and family. Prices are not the cheapest around, but they do offer some very nice amenities while you wait for service. More

by Raskj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Acura of Brookfield responded

Thanks for recommendation.

October 05, 2020

The team at Acura of Brookfield was polite, respectful of my time and respectful of me. The service was completed in less time than was estimated. More

by MARYLUWEIGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit.

September 30, 2020

Everyone at Acura of Brookfield was top notch! They were straight forward, transparent and extremely helpful. I bought a new MDX. got a great price and saved money over another Acura dealer. More

by JI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Glavan, Brian Chilson, Alex Opio
Oct 01, 2020 -

Acura of Brookfield responded

Congratulations on your new MDX! Thank you for sharing about your great purchase experience with Alex, Tony, and Brian.

September 30, 2020

Thank you for your great customer service. I appreciate having a loaner car while my car is in for service. I love my Acura. Thank you More

by mike@wickswoodfloors.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Acura of Brookfield responded

We appreciate your feedback. Glad you enjoyed the loaner vehicle while your vehicle was serviced.

September 30, 2020

The Service and Treatment received was excellent. The time for the work was short and I was very satisfied. Thanks for all your help for the service completed. More

by edzirbik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Acura of Brookfield responded

Thanks for this great review about your recent service visit with Colin.

September 29, 2020

Nice personal very helpful .love visiting them nothing but good Xperience been at Acura Brookfield recommend 100% can say nothing need to be improved excellent service More

by LUlS_LOWRIDER
Recommend Dealer
Yes
Employees Worked With
Adam schersing
Sep 29, 2020 -

Acura of Brookfield responded

Thanks for this incredible review and recommendation.

September 28, 2020

Very good worker, nice communication skills, a honest people and a friendly guy. Im a loyal customer Acura forever. I will recommend you guys and thanks for having the best deals. More

by BETEMI1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Acura of Brookfield responded

Thanks for sharing about your past experience with David.

September 28, 2020

Professional and courteous staff. Clean and efficient operation. Battery was less than 2 years old and failed. I was told it was replaced 2 years ago under warranty but since the warranty ha since expire More

by kvas0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Acura of Brookfield responded

We appreciate your feedback regarding your recent service visit about the battery. While we understand your frustration about the warranty, we included a lifetime warranty battery replacement as long as you own this vehicle.

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