Acura of Brookfield - Service Center
Brookfield, WI
852 Reviews of Acura of Brookfield - Service Center
Colin did an excellent job checking me in and getting me a rental car quickly and efficiently. All the people in service department are friendly and professional a rental car quickly and efficiently. All the people in service department are friendly and professional More
Clean facility and friendly staff. Explained the issue with my car and was fixed in a timely manner. Was expecting to pay more so I was happy when it was less than expected. with my car and was fixed in a timely manner. Was expecting to pay more so I was happy when it was less than expected. More
As always I was extremely satisfied with the service from the scheduling of appointment to the completion. There were no spirited with the time or cost estimate that were given to me prior to service the scheduling of appointment to the completion. There were no spirited with the time or cost estimate that were given to me prior to service More
Courteous, friendly and fast service. Most importantly, I have never felt like this dealership was trying to take advantage and perform unneeded repairs. I plan to continue to have Acura of Brookfield ser I have never felt like this dealership was trying to take advantage and perform unneeded repairs. I plan to continue to have Acura of Brookfield service my car. More
Knowledgeable, professional, and efficient. Five Knowledgeable, professional, and efficient. Five stars. Don't like that there is a 25 word minimum for this section of the survey. Makes no se Knowledgeable, professional, and efficient. Five stars. Don't like that there is a 25 word minimum for this section of the survey. Makes no sense. Think I summed it up pretty well above. More
Enjoy working with this dealership. Everyone is very helpful and professional. They have a great service department. Have always had a positive experience when doing business with them. helpful and professional. They have a great service department. Have always had a positive experience when doing business with them. More
Always a pleasure! Car always comes back very nice and clean and repaired on time. Colin is always professional and great to work with. Thanks AOB clean and repaired on time. Colin is always professional and great to work with. Thanks AOB More
Everyone is so competent, friendly, helpful that it is a pleasure to service my car at ACURA of Brookfield. Your environment is clean and incredibly conscientious about COVID dangers. Most of all you mainta pleasure to service my car at ACURA of Brookfield. Your environment is clean and incredibly conscientious about COVID dangers. Most of all you maintain my car expertly. For the first time the car wash included cleaning my mats; that is a great improvement! Way beyond the call, Derrick took it upon himself to go out to my car to help me find something after the carwash. He and another great serviceman also helped me figure out my way to an emissions test. What was so impressive is they were interested and very nice in being helpful to me. This kind of 'going the distance' is something I REALLY APPRECIATE! Oh yes, the coffee is delicious - thank you! More
Adam in service took the time to listen to me and understand my concerns. He also took the time out of his day to help me with the Acura app and took it upon himself to call their customer relations understand my concerns. He also took the time out of his day to help me with the Acura app and took it upon himself to call their customer relations department to figure out the source of my issues. This is why I came back to Acura and thank you so much for taking care of me More