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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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October 22, 2020

Colin did an excellent job checking me in and getting me a rental car quickly and efficiently. All the people in service department are friendly and professional More

by TOM.MCDONALD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Acura of Brookfield responded

We are happy to hear about your excellent experience with Colin.

October 22, 2020

Clean facility and friendly staff. Explained the issue with my car and was fixed in a timely manner. Was expecting to pay more so I was happy when it was less than expected. More

by mpasqualin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service experience.

October 21, 2020

As always I was extremely satisfied with the service from the scheduling of appointment to the completion. There were no spirited with the time or cost estimate that were given to me prior to service More

by KFCOBRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Acura of Brookfield responded

We appreciate this great feedback.

October 21, 2020

Courteous, friendly and fast service. Most importantly, I have never felt like this dealership was trying to take advantage and perform unneeded repairs. I plan to continue to have Acura of Brookfield ser More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson
Oct 23, 2020 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit.

October 21, 2020

Knowledgeable, professional, and efficient. Five Knowledgeable, professional, and efficient. Five stars. Don't like that there is a 25 word minimum for this section of the survey. Makes no se More

by JADUENING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Acura of Brookfield responded

Thanks for sharing. Sorry about the 25-word limit.

October 19, 2020

Enjoy working with this dealership. Everyone is very helpful and professional. They have a great service department. Have always had a positive experience when doing business with them. More

by RANDYC4
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review.

October 15, 2020

Always a pleasure! Car always comes back very nice and clean and repaired on time. Colin is always professional and great to work with. Thanks AOB More

by wendtdc13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review.

October 14, 2020

Good service, work done in a timely manner. The mechanics know what they are doing. Always feel confident they will take care of my cars . More

by 2014 TL
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Acura of Brookfield responded

Thanks for sharing.

October 14, 2020

Everyone is so competent, friendly, helpful that it is a pleasure to service my car at ACURA of Brookfield. Your environment is clean and incredibly conscientious about COVID dangers. Most of all you mainta More

by CGSCHAEFERJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review about your recent service visit with Derrick.

October 14, 2020

Adam in service took the time to listen to me and understand my concerns. He also took the time out of his day to help me with the Acura app and took it upon himself to call their customer relations More

by Jay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 19, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent experience with Adam.

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