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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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November 06, 2020

Excellence in every way. Gary was professional, informative and explained the results so that I could understand what had been done. Also, he informed me of potential future service needed to be More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Acura of Brookfield responded

Thanks for sharing this excellent review about your service visit with Gary.

November 04, 2020

Great service all around! My go to dealer for sure. Dan S was extremely helpful with my State Farm insurance needs. He went above and beyond More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Acura of Brookfield responded

We appreciate the great feedback regarding your past service visit with Dan.

November 02, 2020

John in service department is such an asset to your organizations! He provides the best customer service skills every-time at every service, and he’s knowledgeable with the quality of services Acura pr More

by CAROLINAREYNOSO07@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Acura of Brookfield responded

Thanks for this wonderful review and recommendation for John.

October 30, 2020

This was my first experience your dealership. I was very favorably impressed. I had interaction with John, David and Mike and they were friendly, Knowledgeable and courteous. We Are very happy with our R More

by shermanbberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Nov 02, 2020 -

Acura of Brookfield responded

Thanks for sharing about your great experience with John, David, and Mike. It is great to hear that you are very happy with your RDX A-Spec.

October 30, 2020

This dealership has always set the gold standard for quality and professionalism. They are attentive to my concerns and consistent in their treatment to their customers. More

by CAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Acura of Brookfield responded

Thanks for this great review and recommendation.

October 29, 2020

Service representative Colin was great. Helped with my request to install roof rails and cross bars on my MDX and could be more happy! He was informative and helpful . More

by LOVE.KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Acura of Brookfield responded

It is great to hear that you could not be happier with your MDX. Thanks for sharing this great review.

October 27, 2020

Brought car in for recall service. Staff was waiting and did a great job getting the process started. Very pleasant service. Overall very satisfied with the way I was treated! More

by PSlotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Acura of Brookfield responded

Thanks for taking a moment to review your recent service visit.

October 26, 2020

Fast & friendly service with reasonable prices & top notch amenities to finish it off. My only service destination for the last 7 years. Can't be them. More

by Na86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Acura of Brookfield responded

Thanks for writing this great review and your continued loyalty to our service department.

October 26, 2020

Great and fast service. There was No up sell for other services. They took good care of me. I will return for future service of my MDX. More

by Sbeckman76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Acura of Brookfield responded

Thanks for this great review.

October 23, 2020

Friendly and knowledgeable service staff. They always put the customer first and they never advise for more service than is necessary. i actually enjoy going in for service. More

by BDella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Acura of Brookfield responded

We appreciate you taking a moment to share this great review.

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